Country Inn & Suites by Radisson, Appleton, WI

Great accommodations, clean, comfortable bed and linens, very nice gathering space for group and morning breakfast...food good, well presented and maintained.. staff all very pleasant, helpful and friendly Will definitely come back on our next trip to Appleton....location fantastic for many activities, shopping, restaurants etc

I was in town for my son's hockey tournament. Got to the hotel at 2 pm and asked them if I could check in. They told me my room was ready but there was a early check in fee so I decided to wait. Came back at 4 30 pm. Checked in and take the elevator up. Get off the elevator and there was a guy walking ahead of us. He stops at our room and goes in. My wife and I just look at each other. Went back to the desk and told them someone is in our room. They looked at the computer and said nobody is in there and I said someone just walked into my room. They couldn't figure out who it was. This could have gone wrong in so many ways. They told me they would have to give me a different room but wasn't ready at 4 30 so we had to sit around for 40 minutes until our new room was ready. They also told me there would be special amenities in the room(nothing). I the long run I stayed 2 nights and tried to talk to a manager but nobody available. Wasn't happy with how they handled this problem I called today, a week later, and talked to a manager and she didn't know anything about this

We liked the prompt service as the hot tub in our room didn't work. What we didn't like was the housekeeper knocking on our door, a phone call about missing things, and all the slamming doors and heavy footsteps. It made for a jarring stay when what we wanted to do was relax.

Everything was very impressive, except for when we came into our room, the bathroom floor was dirty.

The staff were great and very friendly. The breakfast options were okay. I would only liked to see that there was some no pork option daily. (In the hot option part) I would stay here again.

Everything was great! Great rooms , beds and pillows . Great staff. One small thing is ; we got one regular coffee and one decaf coffee in room. two regular coffees seems the norm. The brunch is great and the workers in there are friendly and wonderful.

Check in was ok. The first room we were put into was most definitely not clean. There was a grape on the floor and it was pretty evident it hadn't been vacuumed thoroughly. The bathroom floor was dirty with hair everywhere. There was dried liquid (coffee, maybe?) on the nightstand. Oh, and the smell in that room was pretty awful. I went to the desk to request a different room. There was a really nice lady taking care of another guest while 3 employees were just outside of the desk area carrying and not offering any help. The lady at the desk did promptly give me keys to a new room to move to. By the time i got back up to the original room to move, employees had already let themselves in where the rest of my party was waiting for me. They didn't even knock. We got to the other room just to find surfaces hadn't been wiped down and there was, again, food and what appeared to be a toenail, under the nightstand. The carpeting throughout the hallway and in the rooms are badly stained and need replacing. The lobby door opened and closed for over an hour and a half with nobody attempting to fix it. Outside of the polite lady at the desk who gave us a new room, I would say this place was a fail. Everybody understands staffing is a challenge, perhaps thry should shut down some rooms and only fill what they are able to handle appropriately.

All was nice at the hotel. It would have been nice if you provided a shuttle from the airport.

Our first room smelled terribly of mildew and was not clean. Replacement room smelled fine, but the bathroom fixtures and soap dish were not clean. Overall, not the nicest facility for the price.