When we arrived, there was an enormous amount of people all over the property. Very loud like a big party. It was 10:30 PM when we arrived. We checked in and walked to our room. Immediately the smell of cigarette smoke overpowered us. Then as we checked the room more it was dirty and we could hear all the noise from the rooms next door and in the hallway. We went back to the desk to ask for a different room. They said they had no other rooms and offered us room spray to cover the smell. We asked for a refund. He again offered room spray. We demanded a refund. ******* was phenomenal in assisting with this part. Would absolutely NOT recommend this hotel!