Diplomat Hotel by AG Hotels Group
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Astana

Diplomat Hotel by AG Hotels Group

Health Protected
29/1 D.Konaev street, Astana, 010000, Kazakhstan
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A stay at Diplomat Hotel & Business Center places you in the heart of Astana, within a 10-minute walk of Kazakhstan Ministry of Foreign Affairs and Bayterek Tower. This 4-star hotel is 0.7 mi (1.1 km) from Transport & Communications Ministry and 0.8 mi (1.3 km) from Korme Exhibition Complex. Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and babysitting (surcharge). Enjoy international cuisine at La Terrazza, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available for a fee. Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Astana? This hotel has facilities measuring 721 square feet (67 square meters), including a conference center. For a surcharge, guests may use a roundtrip airport shuttle during limited hours and a train station pick-up service. Make yourself at home in one of the 77 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.Show More
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hotel overview picture
3.6/5Cleanliness: 3.7
All 6 Reviews
Amenities
Indoor Swimming PoolSaunaSpaMassage RoomFitness RoomPrivate ParkingFreeBarRestaurantMeeting RoomChildren's Pool
All Amenities
Surroundings
Airport: Nursultan Nazarbayev International Airport
(13.9km)
Train: Astana Railway Station
(9.0km)
Landmarks: Baiterek
(350m)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Standard Double Room with City View
10

Standard Double Room with City View

1 Queen bed
Has window
Non-smoking
Private Toilet
Extra Long Bed (Over 2m)
Mountain View
Garden View
Room Details
Check Availability
Presidential Suite
24

Presidential Suite

Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Toothbrush
Private Toilet
Room Details
Check Availability
Junior Suite
13

Junior Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Toothbrush
Private Toilet
Room Details
Check Availability
Standard Double Room with Bayterek View
10

Standard Double Room with Bayterek View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Bathtub
Refrigerator
Toothbrush
Room Details
Check Availability
Suite with City View

Suite with City View

1 King bed
Non-smoking
Private Toilet
Slippers
Room Details
Check Availability
Standard Twin Room with City View
15

Standard Twin Room with City View

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Toothbrush
Private Toilet
Room Details
Check Availability
Senior Suite
30

Senior Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Toothbrush
Private Toilet
Room Details
Check Availability
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Guest Reviews(6)

3.6/5
Verified Reviews
  • Cleanliness3.7
  • Amenities3.5
  • Location3.7
  • Service3.7

Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. S$ 1.63). Trip Coins can be used to save instantly on room rates.

Guest User
November 7, 2021
Хорошее местоположение, но старый отель. Уступает сетевым 4 звёздочным. Завтраки слабые.
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Alexandr
December 28, 2021
Отель устарел. Не помешал бы ему апгрейд в целом.
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Guest User
August 23, 2023
The hotel is to bad to rent in despite the location the room is dirty and the staf is bad in their job especially one employee name Aseel she is bad in her job as respiration and the room service staff is bad in their job and they don’t change the used towel
Guest User
August 23, 2023
ادارة القندق ضعيفه جدا و الموظفين لا يتقنون الا لغتهم و لا يعرفون اساسيات العمل مع السائح انا سافرت كثيراً و وجهات متعدده لم يسبق لي ان طلبت وسادة او غطاء للنوم و ردوا علي بعد طول انتظار لايوجد كيف لفندق مصنف بهذا التصنيف ليش لديه وسادة للنوم بالاضافة الي الاثاث القديم المتهالك و السجاد في القندق متسخ و خدمه الغرف ضعيفه جدا لا يتم تغيير الشراشف و لا استبدال الفوط المستعمله و لا يوجد كلنكس بالغرفه و عندما تطلب منهم اي خدمه لا احد يستجيب حتى الشنط لايوجد خدمه لانزال الشنط و لا يوجد عامل للشنط و الفندق لا يراعي ذو الاحتياجات الخاصه.
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Guest User
June 13, 2023
Приехали в Астану на 2 дня в командировку. Выбрали отель исходя из расположения - в центре. И по фотографиям показался нормальным. На деле - ужас ужасный. Хуже отеля, да еще и с претензией на 4* я не видела. Номера жутко обветшалые, обо отходят, в ванной сантехника старая, ржавчина, на полу на ковровом покрытии прямо посередине - огромные заплатки, за тумбочкой мусор лежит - бумажка или обертка, ей богу смешно..... везде по потолку по плинтусам - невооруженным глазом видны огрехи, потертости, грязь, которые даже особо не пытались спрятать. Телевизор не работал - позвали мастера. Светильник в ванной не включался. Вода в ванне протекает - лужи. Про завтрак я молчу - это не завтрак - все бедно - каша, блинчики, ну и яичницу еще могут приготовить. Выбора особого нет. И опять же какая-то небрежность и неприбранность в общем зале и на столе. В общем, видно, что в отеле слабый управленческий состав и держат всех слабо и на "отвали". Слава богу, только 1 ночь ночевали - не более.
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Guest User
April 3, 2022
Мебель старая, напольное покрытие в пятнах, до ресепшен вечером не дозвонилась, на завтрак ни чего горячего не было, выбор скудный, на чайных чашках налет, еле выбрала во что налить не вкусный кофе. Обслуживание оставляет желать лучшего. Цена абсолютно не соответствует качеству.
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Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this hotel.
Children between 0 and 7 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Cleanliness
  • 3.7/5
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Opened: 2008
  • Renovated: 2015
  • Number of Rooms: 80
A stay at Diplomat Hotel & Business Center places you in the heart of Astana, within a 10-minute walk of Kazakhstan Ministry of Foreign Affairs and Bayterek Tower. This 4-star hotel is 0.7 mi (1.1 km) from Transport & Communications Ministry and 0.8 mi (1.3 km) from Korme Exhibition Complex. Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and babysitting (surcharge). Enjoy international cuisine at La Terrazza, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available for a fee. Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Astana? This hotel has facilities measuring 721 square feet (67 square meters), including a conference center. For a surcharge, guests may use a roundtrip airport shuttle during limited hours and a train station pick-up service. Make yourself at home in one of the 77 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Services & Amenities

Indoor Swimming Pool
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Diplomat Hotel by AG Hotels Group?

Prices at Diplomat Hotel by AG Hotels Group are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Diplomat Hotel by AG Hotels Group?

The closest airport is Nursultan Nazarbayev International Airport. It is 13.9km from the hotel and approximately a 28minutes journey by taxi.

What are the check-in and check-out times at Diplomat Hotel by AG Hotels Group?

The check-in time is after 14:00 and the check-out time is before 12:00.

Does Diplomat Hotel by AG Hotels Group provide airport transfer services?

No, the Diplomat Hotel by AG Hotels Group doesn't provide airport transfer services.

What amenities and services does Diplomat Hotel by AG Hotels Group have?

Diplomat Hotel by AG Hotels Group has the following amenities and services: Indoor Swimming Pool, Sauna, Spa.

Does Diplomat Hotel by AG Hotels Group have a swimming pool?

Yes, Diplomat Hotel by AG Hotels Group has a pool. Pool type: Indoor Swimming Pool.

Does Diplomat Hotel by AG Hotels Group have fitness amenities?

Yes, Diplomat Hotel by AG Hotels Group has fitness amenities.

Does Diplomat Hotel by AG Hotels Group provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Diplomat Hotel by AG Hotels Group have non-smoking rooms?

Yes, Diplomat Hotel by AG Hotels Group has non-smoking rooms. Please view the hotel listing for details.

Does Diplomat Hotel by AG Hotels Group provide breakfast?

Yes, Diplomat Hotel by AG Hotels Group provides breakfast.

About This Property

Nearest AirportNursultan Nazarbayev International Airport
Distance to Airport13.92KM
Nearest Train StationAstana Railway Station
Distance to Train Station9.04KM
Average Price FromSGD221
Hotel Star Rating4