Anonymous User
April 18, 2024
Absolutely beautiful hotel. The largest, most impressive place we've ever stayed in. The level of service and care was far beyond what we could have imagined. Pools and beach are excellent. We visited some other areas and the beaches were quite dirty and not pleasant at all, so we really appreciated how well maintained ours was.
Our only complaints (purely so they could improve that last %10) would be:
A few areas were quite dirty. Felt a bit like they think no one would look there, so why bother
The spa was very nice, especially the design, but felt quite rushed and not as attentive as it could be. We also arranged for the outdoor bath at the end of the massage, but it wasn't very pleasant due to the state of the bathtub itself.
Food is OK. Definitely in no way bad at all. But just OK.
Our room had an annoying door to link 2 rooms together, which is very outdated and quite annoying as there is basically an open hole between the rooms. Our neighbours were very noisy and we could hear everything including their screaming kids. You will also hear everything upstairs, including the house keeping carts going down the hallways. Not quite sure why, but it was definitely quite noisy unfortunately.
Overall though, a very very nice hotel and highly recommended. And again, the staff were amazing.