With two receptionists, one of whom was unoccupied, we waited for about 20 minutes, which were interrupted by numerous calls. The room wasn't ready even though we were directed to it. They didn't help us with bags despite having 3 kids. The pool is very small, which does not match the photo. The breakfast room does not have enough tables for customers. We tried to fit in a tour and the proposed price was 600 reais part-time and 1200 reais all day for an ATV vehicle. We needed 3 vehicles. Total value for a full day tour would be almost 3x higher than the price of the most expensive inn in Atins where we closed the tour. I recommend that establishment owners check what the CDC says in its article 39, items IV and X and article 66 about such clearly abusive practices. Perhaps someone with more time than I can take this situation forward if it ever happens again. Unfortunate!!
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