Cra. 1 #12-118, Cartagena de Indias, Provincia de, Bocagrande, Cartagena, Bolivar 130000, Colombia
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With a stay at Hyatt Regency Cartagena in Cartagena (Bocagrande), you'll be steps from Bocagrande Beach and a 2-minute drive from Clock Tower. This luxury hotel is 1.2 mi (1.9 km) from Cartagena de Indias Convention Center and 1.5 mi (2.4 km) from San Pedro Claver Church and Convent.Show More
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4.5/5Great·Remarkably Clean
i would highly recommended this places to anyone who looking for a place to stay in Colombia.
Posizione ottima, camere spaziose e con vista , colazione fantastica
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Arelis
February 9, 2024
The hotel was amazing, however a few things need to be fixed :
- our room phone was not working
- no ice machine on our floor - no access to the ice machine on the bottom floor due to renovation and no access to the floor above
- reading light was blinking ( they were able to fix that )
- The fridge in the room was not cooling enough.
Shanae
February 4, 2024
Overall the property was beautiful but the surrounding area was ok. The hotel food offered variety and the taste was decent. My hiccup with staying here was the inconsistency in customer service. At check in the host told me no parties in the room and guests had to be in the lobby. But my best friend who checked in later did not receive the same speech that I did. On day 2 the hosts profiled one of my friends and demanded that he show his passport in order to get upstairs to visit with us. I asked me best friend if they received the same speech at check in about guests being in the lobby only and she said no. As a matter of fact our mutual friend who was profiled has already been to our rooms a few times over the 24 hours. So we were confused if the guests policy that I received was even a real thing. Lastly on my last day the hostess at the podium at the restaurant stopped me (only) and asked me my room number and explained the entire ordeal for how breakfast was setup. I was confused be I had already been to breakfast a few times over my 5 day stay. So I sat down and started my breakfast. My best friend meets me and I asked her if the hostess gave her a speech and she said no. She just walked right in like we had been doing all weekend. So I will tell anyone thinking of staying here that if you look like Gabrielle Union and Dawayne Wade, you will receive questionable service. If you look like Boris Kudjoe and Nicole Parker then you will be treated excellently.
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Children between 0 and 12 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeAmerican, Continental
StyleBuffet
Age
Fee
Adult
COP 88,454 (approx. ₩ 30,934) per person
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
Opened: 2016
Number of Rooms: 278
With a stay at Hyatt Regency Cartagena in Cartagena (Bocagrande), you'll be steps from Bocagrande Beach and a 2-minute drive from Clock Tower. This luxury hotel is 1.2 mi (1.9 km) from Cartagena de Indias Convention Center and 1.5 mi (2.4 km) from San Pedro Claver Church and Convent.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools and a health club. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Cartagena? This hotel has 12917 square feet (1200 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 285 individually decorated guestrooms, featuring iPod docking stations and minibars. Your memory foam bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and LCD televisions are provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers.
Services & Amenities
Most Popular Amenities
Outdoor Swimming Pool
SpaAdditional charge
Massage Room
Fitness Room
Private ParkingFree
Airport Pick-up Service
Airport Shuttle Service
Bar
Restaurant
Meeting Room
Children's Pool
24-Hour Front Desk
Wi-Fi in Public Areas
Outdoor Swimming Pool
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions
How much does it cost to stay at Hyatt Regency Cartagena?
Prices at Hyatt Regency Cartagena are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.
What is the closest airport to Hyatt Regency Cartagena?
The closest airport is Rafael Núñez International Airport. It is 7.1km from the hotel and approximately a 16minutes journey by taxi.
What are the check-in and check-out times at Hyatt Regency Cartagena?
The check-in time is after 15:00 and the check-out time is before 12:00.
Does Hyatt Regency Cartagena provide airport transfer services?
Yes, Hyatt Regency Cartagena provides airport transfer services.
What amenities and services does Hyatt Regency Cartagena have?
Hyatt Regency Cartagena has the following amenities and services: Outdoor Swimming Pool, Spa, Massage Room.
Does Hyatt Regency Cartagena have a swimming pool?
Yes, Hyatt Regency Cartagena has a pool. Pool type: Outdoor Swimming Pool.
Does Hyatt Regency Cartagena have fitness amenities?
Yes, Hyatt Regency Cartagena has fitness amenities.
Does Hyatt Regency Cartagena provide Wi-Fi?
Please view the amenity list on the hotel page.
Does Hyatt Regency Cartagena have non-smoking rooms?
Yes, Hyatt Regency Cartagena has non-smoking rooms. Please view the hotel listing for details.