Christina
September 22, 2023
Don't stay here, the people that work here, up to the "manager" are all crooks. Up to this point, they were clearly avoiding my correspondences. I really think that the front desk was trying to hide it.
We were charged an $80 pet fee for staying there for one night, we didn't know until we were at the front desk and checked in. We couldn't back out because the reservation through ******* was non-refundable.
The room was dirty and our bathroom tub was not draining. I couldn't address this upon check-out because we were in a rush to leave that morning so I followed up through phone calls and emails. Three weeks had gone by and still no response.
I finally got a hold of the "manager" this morning and she was literally yelling at me and hung up on me mid sentence because I kept finding flaws in what she was telling me about pet fees through ******* and about how her hotel room's bathtubs were not draining, very disgusting and unsanitary. I can write a whole essay about this in details but I won't.
Bottom line, DO not stay here. Staff and management are horrible. They treat you like you're trash that needs to be thrown away.
PLUS their rooms are OLD, DIRTY, and bathtubs DO not drain.