The Queen at Chester Hotel, BW Premier Collection
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Chester
The Queen at Chester Hotel, BW Premier Collection
Health ProtectedRenovated in 2024
52 City Rd, Chester, CH1 3AH, United Kingdom
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With a stay at The Queen at Chester Hotel, BW Premier Collection, you'll be centrally located in Chester, within a 5-minute drive of Chester City Walls and Chester Racecourse. This upscale hotel is 3.3 mi (5.3 km) from Chester Zoo and 6.3 mi (10.1 km) from Cheshire Oaks Designer Outlet.Show More
We Price Match
4/5Very Good·Cleanliness: 4.0
All 117 Reviews
Amenities
Fitness RoomFreePublic ParkingBarRestaurantMeeting RoomLuggage StorageWake-Up Call24-Hour Front DeskWi-Fi in Public Areas
All Amenities
Surroundings
Airport: Chester Airport
(8.7km)
Airport: Liverpool John Lennon Airport
(38.2km)
Train: Chester Station
(<100m)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
9
Classic Twin Room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Bathtub
Private Toilet
Hair Conditioner
Check Availability
13
Classic Double Room
1 Double bed
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Private Toilet
Shampoo
Soap
Check Availability
11
Family Room with Two Double Beds-Non-Smoking
2 Double bed
Free Wi-Fi
Non-smoking
Private Bathroom
Private Toilet
Shampoo
Soap
Check Availability
9
Executive Twin Room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Private Toilet
Hair Conditioner
Shampoo
Check Availability
6
Superior Double Room
1 Double bed
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Minibar
Private Toilet
Hair Conditioner
Check Availability
16
Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Minibar
Private Toilet
Hair Conditioner
Check Availability
6
Classic Single Room
1 Single bed
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Private Toilet
Shampoo
Soap
Check Availability
8
Deluxe King Room-Non-Smoking
1 King bed
Free Wi-Fi
Non-smoking
Private Bathroom
Private Toilet
Shampoo
Soap
Check Availability
8
Executive Double Room
1 Double bed
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Private Toilet
Hair Conditioner
Shampoo
Check Availability
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Guest Reviews(117)
4/5
Very Good
Verified Reviews- Cleanliness4
- Amenities3.9
- Location4
- Service3.9
Guest User
November 19, 2023
hotel is well situated just a short 15 minute walk into the town centre. It’s an old traditional beautiful building but rooms needs some tlc, no hot water in our shower, creaky floors, in need of decorating and a good clean
Guest User
April 1, 2024
Staff friendly but thought the meals were overpriced and the wine by the glass. Other guests annoying slamming their doors early in the morning and later at night coming back in.
Sara
February 20, 2024
The check in process was quite slow with no information provided nd there was no secure luggage storage until the 3pm check in. Thw bag was placed in reception and then later moved.to a side room which could be accessed by anybody. The room.was in a building connected my a walk way which was a.fair walk. As the main lift was not working, you had to cross through a large function room to a small back lift and use this. Sadly the main bar was closed for renovations. Beautiful main building.
Guest User
November 20, 2023
Booked hours before as we hadn’t planned on staying in Chester but didn’t want to end our night. Accidentally booked the wrong room and the receptionist Ken couldnt have been more helpful and sorted it without hesitation. Got a standard double room, previously stayed in a suite but honestly it was just as good! Clean, nice decor, really pleased. Will definitely stay as our go to when we visit chester
Anonymous User
April 24, 2023
if you are looking for traditional UK hotel
don't missing this hotel
we lived in family room
it is a biggest room🥺
the room is clean
staff is very helpful
Rees
September 17, 2022
Price is reasonable. Good location, opposite of the train station. Very convenient walking to town centre. The building is very historical. Checkin very efficient & helpful. I definitely will come back again.
Guest User
July 7, 2022
Allocated room 239 the smallest room in the hotel, was very unclean mold in bathroom around taps, vanity mirror very dirty ,generally dirty,my wife sat on a chair in front of mirror in room and chair collapsed,also found some womens underwear in a drawer. Complained to manager at reception and he said he would sort it out while we were at dinner and offered us a free bottle of wine and a pudding. Nothing was done so we Complained again at checkout to another manager he was understanding and said they would be in touch re refund etc,still waiting .Regards C.N.Dand.
Guest User
July 17, 2022
Amazing new part of the hotel, showed sustainability in the hand soap etc
Guest User
October 2, 2022
Checked in to find the room we booked was not available.
Booked a classic double with cot for baby.
Only had twin room available with no bed for baby, and 2 single beds for me and my wife this was not the room we booked.
Reception was very apologetic but there was nothing they could do.
We had no choice but to accept as it was 10pm and no alternative.
Hotel itself is very nice and breakfast was pleasant. Staff very polite. Just over shadowed by the room situation on this occasion.
Stayed here before and will likely stay again.
Property Policies
Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this hotel.
Children between 0 and 12 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Breakfast
TypeContinental, Full English/Irish, Gluten-free, Vegan, Vegetarian
StyleBuffet, Boxed/packaged food
| Age | Fee |
|---|---|
Adult | £ 15.00 (approx. S$ 25.46) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Clean
- 4/5
Cleaning & disinfecting
- Rooms are disinfected between stays
Property Description
- Renovated: 2024
- Number of Rooms: 218
With a stay at The Queen at Chester Hotel, BW Premier Collection, you'll be centrally located in Chester, within a 5-minute drive of Chester City Walls and Chester Racecourse. This upscale hotel is 3.3 mi (5.3 km) from Chester Zoo and 6.3 mi (10.1 km) from Cheshire Oaks Designer Outlet.
Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. Additional features at this Victorian hotel include complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite for dinner at the hotel's restaurant, Kings Quarters, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. To-go breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-out. A train station pick-up service is provided at no charge, and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 128 guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. Additional features at this Victorian hotel include complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite for dinner at the hotel's restaurant, Kings Quarters, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. To-go breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-out. A train station pick-up service is provided at no charge, and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 128 guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Services & Amenities
Most popular business facilities
Fitness RoomFree
Public ParkingAdditional charge
Bar
Restaurant
Meeting Room
Luggage Storage
Wake-Up Call
24-Hour Front Desk
Wi-Fi in Public Areas
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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