Anonymous User
October 5, 2023
The attitude at the front desk was very bad. Several older ladies ignored everything I asked. There was no phone in the room, and there was still singing at 10 o'clock in the evening. I found the phone number on Ctrip and called the front desk. They said there was singing in the building next door, but they didn't call me to solve it. It was simply Speechless.
We went to have breakfast in the morning and brought two children with us and they asked us to pay the difference. We said we would let the children take a look first to see if they would eat or not. The elder sister who was waiting to collect the breakfast tickets was very impatient, so we paid the difference first. , as a result, there was nothing to eat at all.
Check-out was also super slow. I had to look for deposit receipts one by one and had to call to check the room. I haven't seen such an unintelligent hotel in many years.
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