Reviews for Florence Hotels

Hilton Florence Metropole
3.9/580 Reviews
Isolotto - Legnaia
The worst Hilton. First of all, the second day I arrived the hotel had no service because they were doing work. What kind of a hotel does service and shuts down everything while guests are there?! Second of all, most of the staff and one of the bartenders are very rude. They do not want to help you. They are angry. This is supposed to be a business in hospitality. This hotel is quite the opposite of everything hospitality means. Third, when asking for full service on your room sometimes they do it and you have to keep reminding them. Fourth, someone was smoking in one of the rooms and every single guest is alerted of with an alarm in their rooms which I get if it was an actual fire. They have no business center with a computer which is unheard of. Everything in your room is controlled by your key card. Lights, electricity, everything. The ac is awful. It’s freezing and you cannot control it. It’s super hot outside and then an ice chest in your room. You can get sick in that environment. The showers have mold in the cracks. You can’t even ask them simple things like when if the bar open for coffee without being yelled at. They have a condescending bar tender who stresses out and yells at you claiming there is only one of him. That’s false. There are 2-3 others and he acts like he is working in a real bar. He’s not a bartender. In the states the bartenders are super busy and yet, they continue to have smiles on their faces and accommodate what you want. This is the worst hotel I have ever been to and will never go again. They charge for everything. No complimentary coffee and just overall rudeness. In the middle of nowhere. The toilets don’t work. Their coffee machine in the room is not a coffee machine. It’s a water machine that heats up water and they don’t tell you anywhere that you need to turn it off after 2 minutes. So if you stay here, turn it off after two minutes or else it will spill all over. I will do my research next time on hotels and will not fly into Florence next time.

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More about Hilton, Florence

Looking for hotels in Florence? Trip.com is a great place to start. If you want to stay at the best hotel in Florence, Trip.com is here to help! You can stay 3-5 days at hotels in Florence without running out of things to do. While traveling to Italy, Florence is one of the most popular destinations.

For those traveling for business and tourism, Peretola Airport (Amerigo Vespucci Airport) is the preferred choice when visiting Florence. If you don't want to take a flight, coming to Florence by train is a good choice as well.

Trip.com offers discounts of up to 20% on 1752 boutique hotels in Florence. Florence has high quality and low-priced hotels. You can spend one night at a nice hotel for only 180 SGD. There are 21 five-star hotels in Florence at an average price of 652 SGD per night. There are 108 four-star hotels in Florence at an average price of 236 SGD per night. There are 138 three-star hotels in Florence at an average price of 154 SGD per night. There are 62 two-star hotels in Florence at an average price of 115 SGD per night. As a popular tourist city, Florence has many renowned chain hotels. Hotels under the Hilton brand are a good choice. Hilton is the most popular brand among tourists. Rivoli Boutique Hotel Florence in Florence is a favorite among Trip.com users. Grand Hotel Baglioni is also one of the most frequently chosen hotels.

There are quite a few famous attractions in downtown Florence, such as Holy Trinity Bridge, Museo Salvatore Ferragamo, Rucellai Palace. If you want to spend a fun vacation with your family, locals recommend visiting Villa Gamberaia, Siena, Chianti. You can also visit top-rated attractions like Fortezza da Basso, Piazza della Repubblica, Ponte Vecchio. Commercial areas like Ferragamo, The Mall are ideal places to buy souvenirs.

Average Temperature

• January to March: 10.56°C during the day, 5.61°C at night

• April to June: 20.31°C during the day, 14.35°C at night

• July to September: 26.55°C during the day, 19.92°C at night

• October to December: 13.16°C during the day, 8.34°C at night

Average seasonal Rainfall

• Spring: 62.57 cm

• Summer: 71.17 cm

• Autumn: 57.43 cm

• Winter: 99.7 cm

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