Anonymous User
February 4, 2023
Overall is OK. The location is in the city center, convenient for shopping. After all, it is a big hotel brand, so basic things are fine. There are three bad experiences: 1. Service: Check-in in the UK is at 3 pm. I arrived at 1 o'clock, and a young guy received me. He refused to let me check in, saying that I must wait until 3 o'clock. I'll go, I've been on a plane for more than 30 hours. No way, I was too tired to wait. It turned out that other people came and checked in directly. I just try to find another person who looks like a supervisor and do it directly. In the end, they did it without asking anything. Make me mad. White let me spend nearly an hour. Too powerful. 2. The air from the air conditioner always smells of chemicals. Turn it off and it will be cold, but turn it on and it will smell bad. 3. There is a weighing scale in the gym. I went there and saw that there was no number. The waiter said that the battery was out. He said a few more words that I didn't understand. The next day, there was still no electricity. Another waiter said that there was no electricity. On the third day, I simply took the scale away. I am also speechless.
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