Verified traveler
September 3, 2023
Checked in late and there was only 1 employee. Moved the car and walked to our rooms, but only 3 of the 4 keys worked. Walked back to the front desk, and was given a new room. This key worked, but when I left and tried to re-enter, the key didn't work again. At this point, 2 of the other 3 room keys stopped working also. There was also a beeping smoke alarm in the room where the key was working, and one room didn't have a working air conditioner. I walked back to the front desk and we were given 2 new rooms and a key that would open all of the rooms. I walked back and again had trouble with one of the keys, but the door eventually opened. At this point, we left doors open because there was no way we were going to trust those stupid keys to work, and I didn't want to walk to the front desk again! Such a frustrating experience. We will definitely never stay here again.