Best Western Hospitality Hotel Suites
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Cascade
Best Western Hospitality Hotel Suites
Health Protected
5500 28th St SE, Cascade, Michigan 49512, United States
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With a stay at Best Western Hospitality Hotel & Suites in Grand Rapids (Forest Hills), you'll be within a 15-minute drive of Frederik Meijer Gardens and Sculpture Park and DeVos Performance Hall. This hotel is 10.3 mi (16.6 km) from Van Andel Arena and 11.7 mi (18.8 km) from Downtown Market.Show More
We Price Match
3.6/5Cleanliness: 3.6
All 99 Reviews
Amenities
Public ParkingFreeFitness Room24-Hour Front DeskWake-Up CallAirport Pick-up ServiceAirport Shuttle ServiceWi-Fi in Public AreasFreeSmoking AreaMeeting RoomBusiness Center
All Amenities
Surroundings
Airport: Gerald R Ford International Airport
(6.3km)
Train: Vernon J. Ehlers Station
(18.3km)
Landmarks: Cascade Township Park
(3.1km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
5
Accessible-1 Queen, Mobility Accessible, Communication Assistance, Roll in Shower, Non-Smoking
1 Queen bed
Free Wi-Fi
Non-smoking
Bathtub
Towel
Shade Curtain
In-room Wi-Fi
Check Availability
5
Accessible-1 Queen, Mobility Accessible, Communication Assistance, Bathtub, Non-Smoking
1 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
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7
1 King Bed, Non-Smoking, High Speed Internet Access, Microwave and Refrigerator, Coffee Maker, Iron and Ironing Board, Hairdryer
1 King bed
Free Wi-Fi
Non-smoking
Refrigerator
Towel
Microwave Oven
In-Room Wired Internet
Check Availability
6
Suite-1 King Bed, Non-Smoking, Two Bathrooms, Sofabed, Microwave and Refrigerator, High Speed Internet Access
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Check Availability
9
2 Queen Beds, Non-Smoking, High Speed Internet Access, Microwave and Refrigerator, Coffee Maker, Iron and Ironing Board, Hairdryer
2 Queen bed
Free Wi-Fi
Non-smoking
Refrigerator
Towel
Microwave Oven
In-Room Wired Internet
Check Availability
9
Suite-1 King Bed, Non-Smoking, Kitchenette, High Speed Internet Access
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
TV
Towel
Private Toilet
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Guest Reviews(99)
3.6/5
Verified Reviews- Cleanliness3.6
- Amenities3.6
- Location3.6
- Service3.6
Josue
December 14, 2023
The place is very close to the airport. The pool was nicely kept. Shopping centers and restaurants are up and down the road.
Larry
December 7, 2023
We were a group of three with three different rooms. Want to signed room had dirty beds dirty towels and it had to go back down and ask for a clean room. They are unable to print our receipts or email them to us cuz their service was down this caused a problem for us to get reimbursed from our employer. The motel also charged my card twice for my room and I'm still waiting a day later for it to be rectified.
Felicia
November 29, 2023
Our key failed to open the door once. Other than they it was fine. I slept like a rock.my son slept great also.they staff was nice. Thank you.
Verified traveler
November 22, 2023
Breakfast eggs were gone and not replaced in the first hour. Room was not serviced over the weekend. General cleanlyness was good and the staff was very pleasent and helpfull.
Verified traveler
November 14, 2023
The hotel keeps coffee available all day/night. The staff were friendly and helpful. The place is a bit dated but it is centrally located and was a comfortable stay.
Bayli
November 13, 2023
They were overbooked, so we lost our double Queen room, which was manageable since they had an open king suite we were able to take. However, the room was gross. Breakfast was disgusting, and the location felt unsafe.
Lisa
November 13, 2023
The location is great. Front desk staff was very friendly. The thermostat didn’t work properly, broken tv remote and the breakfast wasn’t what was listed and everything seemed to be empty only an hour into breakfast
Amanda
November 7, 2023
The pool was closed and was not told until after the entire weekend was paid for and we were checked in, the beds are quite hard and their pillows are the size of a couch pillow, there was plates of food laying on the floor outside of rooms for hours, all I could smell every time I walked out of my room was ****, someone was either smoking it very often and in large amounts cuz it was quite strong smelling. When checking out I asked to be compensated in some way for the pool being closed, as I had read from reviews that it was literally closed two weeks before that as well and the women at the counter kept telling me that was a lie, dismissing what I was saying and just talking over me repeated it was a lie and then said you can't believe every review. Their driveway is very hard to pull out of especially if you need to make a left to get on 96 it's almost impossible especially during heavy traffic times.
Courtney
October 31, 2023
The breakfast was good. Because you can tell the property is under new management they still have work to do. Our microwave and the TV did not work and they didn't have any functional rooms to move us to.
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00
Front desk hours: 24/7
To check-in, contact the property in advance
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
For all room types, cots cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
TypeWestern, Continental, Full English/Irish
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Cleanliness
- 3.6/5
Cleaning & disinfecting
- Rooms are disinfected between stays
Property Description
- Renovated: 2015
- Number of Rooms: 120
With a stay at Best Western Hospitality Hotel & Suites in Grand Rapids (Forest Hills), you'll be within a 15-minute drive of Frederik Meijer Gardens and Sculpture Park and DeVos Performance Hall. This hotel is 10.3 mi (16.6 km) from Van Andel Arena and 11.7 mi (18.8 km) from Downtown Market.
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and a picnic area.
A complimentary continental breakfast is served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a bus station shuttle.
Make yourself at home in one of the 120 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and a picnic area.
A complimentary continental breakfast is served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a bus station shuttle.
Make yourself at home in one of the 120 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Services & Amenities
Most popular business facilities
Public ParkingFree
Fitness Room
24-Hour Front Desk
Wake-Up Call
Airport Pick-up ServiceAdditional charge
Airport Shuttle Service
Wi-Fi in Public AreasFree
Smoking Area
Meeting RoomAdditional charge
Business Center
Fax/Copying ServiceAdditional charge
Fitness Room
Meeting Room
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