Residhome Grenoble Caserne de Bonne

Good place to stay during your holidays. Studio is good a little beat small but with all you need to stay in an Independence way. I mean to cook your own food if you don't want go out. Beds are really comfortable and bathroom is big and cleaned.Breakfast was wonderful and quality. The staff is friendly and helpful. I missed Spanish or English channels on TV.

The hotel has great facilities. Although the hotel needs some minor renovations and work, the hotel rooms have everything you need and are comfortable.

The staffs were very polite and professional. The area was peaceful and quite no matter what time of the day. Cleaning was exceptional. All questions answered. Views outside of window was fantastic. Excellent for both adult and children as there are parks nearby. Shops were accessible. Overall, excellent customer service as well as my stay at the Residhome. One thing to improve - if they could provide more pots in different sizes (more than 2) as well as lids that suit the pot to make cooking variability more better.

Spacious room, nice location and friendly staff!

Spacious apartment with all the amenities

The Residhome Appart Hotel at the “Caserne de Bonne” in Grenoble was one of my classics in the pre-COVID era, and I came back to it recently in the context of a business trip to Grenoble. I was very happy to see that the excellent service, rooms and facilities are still in order. Obviously, we should not forget the amazing location of this hotel, right in the centre of Grenoble (with thus a bunch of shops and restaurants around). I therefore recommend it to anyone interested in a short visit to Grenoble. The room was very nice and clean, and large enough so that I could also work from it and prepare some refreshments in the kitchen space. My room only had a ceiling window, but I was not there for the view so that it was totally fine with me (although this may incommode some). Very importantly, the bed was very comfortable and I slept like a baby. In my reservation, breakfast was included, and I must say that it is a bit better when compared with other hotels of the same category in the Rhone-Alpes region (all basics are there, including in particular a great selection of cheese). Finally, the personnel of the hotel are friendly and always helpful.

I have never given a bad review before but there's always a first. I am booked into this hotel by my company but am finding it very disagreeable. On arrival a woman thrust paperwork in my face and insisted I had cancelled my booking. I said I had just arrived in the country and had done no such thing. She was incredibly aggressive. In the end I paid myself to access the room and it later turned out it had been a software glitch but I got no apology. When I complained about how aggressive she had been I was told she had said I was aggressive! The room it appears will not get cleaned while I am here for four nights. The room only has a window in the ceiling. When I asked for an iron I was handed the iron and the ironing board to take up to my fourth floor room myself. Yesterday I witnessed someone asking why their apartment had not had its weekly clean, and a receptionist first tried to insist that it must have happened already or they must have put the 'do not disturb' sign on their door. The man was quietly insistent that this hadn't been the case, and then he had to practically beg for more shower gel. I will be moving hotel as soon as this booking is finished. On the plus side this hotel is well situated and close to everything you need. However it may as well be a massive AirBNB.