Shenghao Yueju Hotel (Guilin Liangjiang Sihu Xiangshan Park)

We stayed one night in Guilin and chose this hotel as it is mentioned on Trip.com that they have an airport shuttle service. The room was clean but smelled strongly of cigarettes, though I specifically chose a non-smoking one. The room itself was spacious, with a great bathroom and bed. The real disappointment and reason we do not recommend this place as foreigner-friendly (maybe great for non-foreigners) was in the hotel and infrastructure services: 1. No airport shuttle service even though mentioned in the description: We asked about the airport shuttle service to a first desk agent, who told us it was possible. A second one told us there is no shuttle service. Lastly when asking the following day, we understood there's no shuttle, but some sort of partnership with drivers to go to the airport. A shame as we selected this hotel on this specific service. 2. Personnel was overall very unfriendly and undisposed to help or make an effort in understanding or communicating with us. We've lived and travelled in China for years, and this is the only time we felt bad and unwelcome. I might add it doesn't help that the SPA personnel of the 3F downright blocked us off and refused to communicate altogether with us even before we sai hi. Overall my worst hotel experience in China :( I hope it was only bad luck in a series of interactions and events, but overall a very unpleasant interpersonal experience for us.

-no toilet paper -there were garbages from previous guests -I booked non smoking room but I could smell smoke -not enough amenities

Booked the extra "free gift" option which was the free pick up from the airport/train station. Never showed up and requested trip.com for compensation and succeeded because the hotel lied. I personally called twice to arrange and they remarked my train number and arrival time twice on the phone. Because they didn't really confirm it for some reason so I contacted trip.com and they also spoke to the hotel and the hotel said it was arranged (email received). Other than that the location was great, really close to the high speed train, Lodi Cave and the pagodas. Great street food around and even around the clock. The cleanest was somewhat average just because of the carpet. The bathroom and tub were spotless, sheets and pillows were also spotless and clean. The carpet is just... I think they need a better vacuum, still just hair here and there.

I`ve been many times in Guilin and stayed in many hotels around, every time I travel there , staying in different hotel. It took me a while to book this one but after reading all reviews, I decided to stay here and definitely it was a good decision. Win-win for price-service. Hotel is close to PSB/ Place to do medical check/ all great restaurants are around and there is a spa that is open until 4am (3rd floor). Both guys that are working at reception are nice and helpful, check-in wwas done really fast. Room was one of the cleanest I had in hotels around Guilin and got the room on 5th floor. I could not hear any sound (as some people mentioned before) coming from KTV that is located on 2nd floor. Its quiet and definitely a great choice for short stay. What It could be a bit more clean is the carpet in the room but that is just my opinion, and WIFI could be a bit faster. Its really easy to find Hotel and its around 8 mins DIDI/Taxi to city center/ Elephant Trunk Hill or local bar street (11, Commune..). If you are coming by train to the West or North Guilin Station , takes maybe 20 mins by car which isn`t too far. There are 3 supermarkets downstairs that are open 24/7 and Hospital( just in case) that is 3 mins away. Worth to mention is that a guy that works at reception speaks good English so in case your Chinese is not that good, there will be no problem. Overall I would say strong 4.5/5 ! Would recommend , I don`t think you could find a better place for this amount of money. Cheers

The place has a great view of rice terraces. Strongly recommend to stay here.