Guest User
August 22, 2023
We stated 2 nights at this onsen hotel. considering the price the room was acceptable however very dirty and old in a very unpleasant way. However the worst part was the hotel owner. Continuesly muttering, seende to be angry and upset. When we asked questions he simply ordered us what to do never listened. I felt very uncomfortable and almost thretened. He made reservations at a restaurant for us as we planned to celebrate birthday and our last night in Japan. The owner came and ordered us to come 1h early - otherwise we would not get any food beacause everything else was closed. We ha a special evening planned which was destroyed and there were other restaurants opened. Overall a VERY unpleasant stay.