You have the right to enter the guest room directly at 12 noon!!! It's really weird and outrageous. This is the first time I've heard of such a rule!!
What happened was this: the hotel's anti-theft lock and door lock were locked the night before! At 12 noon the next day, the hotel called to urge the room to check out, but I didn't answer the call, so the housekeeping staff came to knock on the door (I remember I responded at the time). What's outrageous is why they directly swiped the master card to swipe my double-locked door at 12 o'clock! What's the meaning of the lock? Do hotel waiters use the master card to swipe the room door directly? Don't you have a floor card? Or do you just swipe my door at will regardless of whether the room is locked or not? Everyone who stays in a hotel doesn't like to be disturbed by others. I can't understand it. I don't feel safe at all! After replying to the hotel to check out later, they called again to urge the room to check out!
Then I went to the front desk and wanted to ask for an explanation about opening the door directly into the room. A man who claimed to be the front desk manager said that it was their right to call the room first, and then the waiter knocked on the door (I don't want to talk about whether it knocked or not, I just asked if it was knocked) and then directly enter the room! Then I want to ask about your floor cards or all the cards used by your employees, which can be used to open the door directly when it is locked! There was no apology during the whole process, and everything was in accordance with their procedures. I can only say it's amazing. I am really angry, otherwise I would never make any comments. After all, you also have my identity information and mobile phone numbers! Now this information can become your bargaining chips for threats! I hope you can take responsibility for what you did. I only said the objective facts I know, and you don't need to call me to delete it. It is impossible. You should accept the way your hotel handles such behavior! It is really terrible ****
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