Grand New Century Hotel Yuhang Hangzhou

First time staying in a hotel. The lobby is big and grand. There is a strong smell as soon as you enter the room. It should be the moldy smell of the carpet. The staff is very good and changed the room immediately. But there is still a smell. Finally, I was changed to an executive room. This treatment is high. The key is that there is a smell and the window is not opened for ventilation. The decoration time is very long... The carpet is moldy. It is really bad for health. I dare not stay again. But the service is really good. Thumbs up for the service

Overall not bad Hygiene: needs to be improved, there is dust in the corners of the room Facilities: very good, there is a swimming pool and gym, table tennis room and billiard room are charged. The swimming pool is a bit cold, the temperature needs to be higher Breakfast: Chinese style, few Western dishes. Chinese dishes are very rich, tofu pudding and rice balls are well received

There was a smell when I entered the room, and I didn't feel good at first. I put down my luggage and prepared to sit down to rest for a while. I found this hair and felt disgusted instantly. Then I found that the cup was also dirty, and the bathroom counter was not wiped. Because I arrived at the hotel after 12 o'clock, I was too tired and didn't change rooms. I called the front desk and asked them to send the cleaning staff to change my bed sheets and quilt covers... The cleaning staff felt embarrassed and said that they would give feedback to the manager and ask everyone to pay attention to cleaning and clean the room.

Stayed for three nights with my parents and kids. The experience was great. There were many breakfast varieties. The service attitude was good. It was clean, clean, clean. I say it three times because it's important! I will patronize it again next time!