Huachen Kenzo Hotel Hangzhou

I have stayed in this hotel before and the service is still as good as before. The transportation is convenient. All the hotel staff will greet me warmly when I see them. It makes me feel at home. It must be full marks.

The room is very nice. Although it is a bit old, it is well maintained. It has complete facilities. It is nice to have small fruits sent upon check-in. The service is also satisfactory. There are also small gifts for check-out. The experience is full. It is a hotel worth staying in.

The hotel is only about 20 meters away from the subway. It is very convenient that you don't need to hold an umbrella when you exit the subway even if it rains lightly. The room is relatively large and well-equipped. Although it is a bit old, the quality is good. The front desk service is very thoughtful. They upgraded the room type for free and sent breakfast. When I checked out, the lady saw that I was catching a train and sent snacks and drinks. It was very considerate. The breakfast was quite rich. I went a little late, otherwise I could have had more. All the waiters were quick and efficient and greeted me proactively. It is a cost-effective choice!!!

The room is tidy and clean. The cleaning lady is so considerate and helped me wash my socks. The service attitude of the front desk lady is also very good. The cost performance for the May Day trip is too high. There is a subway station right outside the door. The overall is very good. Five-star recommendation✨✨✨✨✨

This time I brought my child out for a trip, and they gave me an extra breakfast. The front desk also had a subway line reference. It was very close to the subway, and it was cost-effective for traveling during the May Day holiday. The room was upgraded to an executive double bed for free. It was raining heavily when I left, and they also gave me an umbrella and snacks for the children. The service was thoughtful and considerate. I will consider it again next time I come to Hangzhou

Facilities: Renovated in 2019, it is still good now, not bad, still quite new Hygiene: Very clean, the aunt is very good, helping to clean up Environment: Very very close to the subway station, very good, just get off the subway, very convenient Service: Very good, the front desk service is very good, the cleaning aunt is also very good

I looked at this hotel on Ctrip for a long time and I was not disappointed when I arrived! The hotel is very close to the East Station. The subway is just downstairs. The facilities in the room are very complete. The room is very clean and has no odor. Someone comes to clean every day and delivers fruits and snacks. The hotel elevator can only be entered with a room card. It is very safe. When you order takeout, a small robot will deliver it. It is super cute! The breakfast is rich in variety and very good. The hotel staff is very enthusiastic and the service is very thoughtful. A small gift was also given when checking out. Overall, I am very satisfied with this trip. I recommend this hotel to everyone☺️☺️