The staff was very nice from arrival to guidance. Stay for 1 night and 2 days at the 5F hot spring free-flowing open-air bath with a superb view Japanese modern "Iki". It has been renovated and the interior is perfect. The dinner was delicious, and the timing of serving the food was good and the explanation was polite. The baths are sufficient for both the room, the large public bath with a view, and the separate bath. As expected, I thought it was an inn that cost over 60,000 yen for two people... When I went to bed, there was a huge garbage near the outlet near the bedside! (When I was young, that black guy flew into my face and hit me, and I've been completely useless.) I tried to deal with him, but he disappeared. I stuck with it for over an hour, but I couldn't find it, so I gave up and went to bed, but I couldn't fall asleep. Pass through the bed and tatami mats as it is, climb up the roll curtain of the sash window and pause. It was after 3 o'clock in the middle of the night, but as expected, I contacted the front desk. A night watchman comes, but is handed insecticide. "I (the customer) will exterminate it???" → "Then, let's do it?" → "Please (obviously!)" As expected, he couldn't kill him and the cockroach flew away... (my wife's scream), but I managed to crush him with a rolled up magazine... (madly absorbed). I didn't think it was the only one, so I couldn't sleep at all after all. (I didn't meet the second one) There was no contact from the inn even during normal business hours. Perhaps there was a message from the night watchman, but at breakfast and at the time of payment, some of the young staff members apologized (in the form) and folded a small amount of sweets after the payment. There was nothing from the inn's boss level, and I didn't feel any sincerity or gratitude, so I ended up leaving the young staff to deal with it... The details of the matter, thorough cleaning and disinfection, and a review of the response to the person in charge were written on the designated questionnaire form.
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