Guest User
October 4, 2023
We booked a total of two rooms, and one room had no hot water! The hair dryer is broken, and there is no air conditioning in the room. Don’t insist on equipment and facilities. Of course, there is no air conditioning remark. The price is almost 300 yuan, so it’s not cost-effective. Then I left a charger when I checked out, so I called customer service. The phone call, that’s called a bad attitude, first I told the cleaning staff that they were off work, and I would ask tomorrow. I left my phone number, but they didn’t get back. I continued to call the next day, and asked directly. I asked when would I reply, and she said that she had asked. Reply, the landline doesn't even have caller ID, how can you reply to me? It's really too perfunctory. There are many Hongyuan hotels. If you really don't have a room, you should choose somewhere else. This is the first time you have said so much!
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