Home Inn · NEO (Huangshan Binjiang Road Tunxi Old Street store)

The hotel is very close to the old street, with Xin'an River in front of it. The room is very small, and the sound outside is very loud when staying on the second floor.

Lightning protection, is Rujia so bad now? There is no air conditioning in the hallway or elevator on a hot day, and everyone is covered in sweat except for the door. The air conditioner in the room is broken, there is no phone, and the room is given to the customer without checking. I will never stay at Home Inn again.

The hygiene is very poor. I booked a parent-child room. The sheets were dirty, there were hairs on the pillows, and there was an unfinished bottle of Sprite on the TV. The room price during the May Day period was more than 600 per night. It is understandable that it is a bit expensive, but it is hygienic. At the very least, it must be the best. It’s really hard to put it into words.

I can very much understand and accept that the facilities and other hardware of the basic room types are not as good as those of higher-priced rooms. However, Rujia does not put paper towels in the basic room types and the toilet paper is very rough and really uneven, so as to distinguish it from the more expensive room types. I can't understand I asked the front desk and they said that the room you booked did not have paper towels and the toilet paper was rough. At my insistence, they brought me toilet paper for the "superior room on the front floor". The second point is not to use the chartered car driver Master Chen recommended by the hotel front desk. The car is dirty. Even if it costs 300 yuan for a round trip in one day, I need to pay ten yuan for parking at the gate two kilometers away to continue going up the mountain. The driver asked me to go up the winding mountain road by myself. It's a hot and sunny mountain road outside. As soon as the car passes by, the dust will cover your whole body. By the way, there is no sign on the door for cleaning. You need to tell the front desk yourself, otherwise your low-price room type does not deserve to be cleaned.

The smell in the elevator is so bad that after dinner at night, the smell almost sends people away. It’s already February, so don’t publish the elevator disinfection records for December. If the room has a 1.5m bed, then 1.2m sheets should be used? It seems that this store has not been inspected for inspection for a long time. What should be done is not up to the basic level.

If you are driving by yourself and it is a holiday, please do not book here. There is really no place to park, so many rooms and only a few parking spaces. There is also a charge for parking spaces at the door during the day. The attitude at the front desk is really hard to comment on, everyone understands. Lightning protection. Don't affect your travel mood. In other respects, it's worthy of the price.

Very close to the old street, easy to travel, quiet in the middle, and convenient parking. The hotel facilities are relatively new and the service attitude is very warm. Must be the first choice next time. goodbye.

The attitude is extremely bad. This is the attitude during the tourist season. It will not be long in the future. The front desk staff will see people coming and immediately increase the online price. A minute ago, I saw 188 consulted the front desk for the price, and it immediately became 238, ha ha, The training is really good, and I will react accordingly. The room given is still the smallest room, or the innermost room. I am speechless 😓

First of all, I chose this hotel because the location of the hotel is good and it is close to the old street. After moving in, it is really not very good. It subverts the imagination of home. Paper. After opening the door, I found that the room attendant was doing the room next door and asked the eldest sister if she had drawn paper. The room attendant said that our hotel never draws paper but only toilet paper, so I asked why there is no such thing as home, waiter. Saying that we didn't have this grade, I didn't say anything to go back to the room, and the waiter was still beeping when we returned to the room. I guess where I was angry, it was all sent to the guests. 2. After I got back to the room, I called the front desk and asked if there was any paper to be sent to me. The front desk said I would look for someone to send it to you. Well, I didn’t send it to other provinces. I was speechless. I didn’t want to write a comment or complaint. After checking out, I called Homeinn Group’s complaint call. In the afternoon, I received a call from a person who claimed to be the front desk of Homeinn Hotel. The phone kept explaining how and how did not get paid. The paper just doesn’t mention the attitude of the waiter. The focus of my complaint is the attitude of the waiter. There is no paper to explain. What is the hotel of this grade is not there. I don’t know what the manager and boss of the hotel would feel when they heard the waiter say this. Since the waiters in your own store look down on your own hotel so much, we, as guests, don’t need to worry so much, so let’s make a negative comment. This is really a pity for the owner of Homeinn. It’s not easy during the epidemic. It’s really not easy for everyone to have a stable job. We should cherish and do our job well. The waiter is not easy to be respected. So we respect the waiter sister, but some employees’ attitude is really bad. I hope this shop The store manager can value service. The hardware is important, and the software cannot be ignored. I said that I will not stay at this store again next time...