Service level and quality are not good, let me say first
The sanitary part of the room: 1. I stayed for two days and did not put the square towel on the bathing table for two days. Then the wet towel used the night before was still there.
2. I don’t even have polite words like hello or wish you a pleasant stay in the corridor. This is also done by the staff of the average 200 fast hotel chain. In addition, several room service staff who do hygiene take the same elevator as the guests. You know that there is no meaning to let the guests advance at all, not even a polite one, and then the elevator is awkward, loud, I have no quality at all. No one even asked you how drunk you went to the floor.
3. I deliberately left a bag of fruit in this hotel room when I checked out. I want to say that it is not good to bring it. They called to remind me. I kindly said that I would leave it to the room aunt to eat. The ring has not received any calls about the hotel until I write a review. 🌚
4. Check-in, the experience is extremely poor, the platform is marked because my level can be processed without queuing, I can actually do it, I will say that I will go to your front desk to check in including this time, you know? When they handled it for others, you said hello I want to check in. They motioned you to wait a moment with their eyes, and the mosquitoes called, and then you didn’t know why you waited there. From stepping into the hotel to checking in, you couldn’t see a polite smile. After taking the card, I can't hear the professional and polite check-in reminder, let alone the professional and polite staff communication actions, the staff walking behavior does not take into account the so-called five-star image of this hotel at all. From the signs, this five-star hotel has only opened for such a short time. , the work level is so low, it can be seen that the hotel's management ability, the difference in the team level, the next time I come back, I should go to Vienna, after all, the brand chain is much better than this self-proclaimed five-star hotel, I think the only good thing about this hotel may be that the location is good, The hotel is new enough, and the local relationship should be good, because there are people who have seen the government department billing twice (two times, etc. are also because there are more tickets and requirements to be issued)
Outstanding
251 Reviews