Verified traveler
July 17, 2023
Firstly, we were put into a room with a single bed, a queen bed and no ‘kitchenette’, when I had booked a room with two single beds, a queen bed and a ‘kitchenette’. I complained as the room was not what I booked, thankfully there was a room available. The room was bigger but very tired, there was electric blankets on the bed which was good because the room’s heater was ancient and didn’t work. The final straw was there was no hot water in the morning for showers.