Pacifica Resort Ixtapa
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Pacifica Resort Ixtapa
#4 of 4-star Select Hotels in Zihuatanejo de Azueta
Paseo de la Colina S/N, Vista Hermosa, 40880 Ixtapa Zihuatanejo, Ixtapa, Guerrero 40880, Mexico
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A stay at Pacífica Resort Ixtapa All-Inclusive places you in the heart of Ixtapa, within a 10-minute walk of El Palmar Beach and Vista Hermosa Beach. This upscale resort is 6.4 mi (10.3 km) from La Ropa Beach and 7.3 mi (11.7 km) from Las Gatas Beach.Show More
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4.3/5Very Good·Cleanliness: 4.3
All 43 Reviews
Amenities
Golf CourseSunbathing AreaOutdoor Swimming PoolBeach VolleyballDivingSnorkelingHikingSpaMassage RoomFitness Room
All Amenities
Surroundings
Airport: Ixtapa Zihuatanejo International Airport
(17.2km)
Landmarks: Letras IXTAPA
(870m)
Landmarks: Delfiniti of Mexico
(1.6km)
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Rooms
Guest Reviews
Trending Questions
Policies
Services & Amenities
6
Penthouse
1 King bed or 2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
TV
Electric Fan
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7
Luxury Suite
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
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8
Golf Suite
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
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7
Junior Room
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Electric Fan
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Senior Suite
Free Wi-Fi
Non-smoking
Air Conditioning
TV
Sea View
Electric Fan
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1
Junior Suite
Free Wi-Fi
Non-smoking
Air Conditioning
TV
Sea View
Electric Fan
Check Availability
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Guest Reviews(43)
4.3/5
Very Good
Verified Reviews- Cleanliness4.3
- Amenities4.3
- Location4.3
- Service4.3
Guest User
December 15, 2023
My overall experience was great, couple issues that need to be addressed. In pacifica grand, cocos room #3003 spa heater not working, bath room toilet not working, need to secure netting to prevent bats from entering room (3 made it inside) room cleaning service could use a little improvement. Two of the transportation vans had no a/c. The all inclusive wrist band needs some clarification (I was hit with a surprise fee at the check out, very disappointed) overall my experience with all the staff was above expectations, very nice and caring people. I hope on my return these issues are taken care off so I can edit my review.
Guest User
March 27, 2024
Lovely spot with friendly staff and beautiful beach. Restaurants are mediocre and opened sporadically, giving little options. The evening restaurant on the beach is to far for anyone with mobility issues to walk. Overall a lovely spot. The employees in the towel check out were especially friendly and helpful. Fernanda, one of the Concierges, is amazing. As is Alfonso. The restaurants need work. And there were not enough options of restaurants to chose from. There needs to be transportation out yo through b the beach BBQ for this whose mobility is impared. .
Guest User
March 25, 2024
Despite some weird policies set in place in the last year or so, Pacifica still is our favorite vacation spot. We have been coming here for the last 30 years! The best things about Pacifica are the beautiful beach, the proximity to Ixtapa and the wonderful people who work at the resort. Without these people Pacifica would be nothing. Just to name a few, Alvis, Perfecto, Freddy, Thomas, Captain Javier, Captian Roberto, Bulmora, Benjaman, Erica and Irving. These are just a few of the employees who always go out of their way to smile and say Hola whether they have ever served us or not. We look forward to returning next March.
Guest User
March 25, 2024
We thoroughly enjoyed our 3 week stay. The accommodations were clean, quiet and comfortable. Loads of amenities with different options to enjoy, pools or the beach and restaurants. We enjoyed our option of being able to have all-inclusive as well as cooking our own meals (Even with the lack of cookware & utensils.) But at the end of the day it was the people working at Pacifica that make it a special place to stay. Everyone we encountered seemed Happy and always willing to go above the call of duty to make our stay enjoyable. No matter the what the language barrier no one got frustrated and we always found a way to get over the barrier to solve any questions or issues. We certainly are looking forward to our return to Ixtapa and Pacifica
Guest User
March 25, 2024
Pacifica is a very special place for those who want to experience “old Mexico” in comfort and natural beauty. We have been going for years and they continue to improve the accommodations, restaurants, beachfront, landscaping, etc. Very personalized service. Cannot say enough about the service of all employees (too numerous to mention) and this aspect is what makes the trip so enjoyable. The people are warm, friendly and attentive… someone at the top of this organization understands the value of service and it shows everywhere. We are counting the weeks until we return! ¡Hasta proximo año!
Guest User
March 23, 2024
Beautiful resort, phenomenal staff, good food. All-inclusive packages well worth the price. Cleanliness is superb! Everything that was reported as a problem in the room was addressed, immediately. A great vacation for doing nothing and reading a book, with no worries. Only downside. Very, very poor internet connection. I had to pay extra to get 1 mbps for 4 days. That's pitiful for 2024. The Wi-Fi coverage in my room was spotty. We could not watch any streaming channels. We had better internet coverage in more 3rd world countries than at this resort. Hopefully they address this, because I would love to come back!
finn1002
March 22, 2024
We have stayed here several times as we bought "points". There are several configurations of rooms/buildings but starting in 2023, management will not confirm what unit you have until you check in. This has resulted in many unhappy visitors as evidenced by the discussions in the reception area. Pools, beach and palapas are very nice. Servers at the beach are excellent and very friendly. You can do a all-inclusive plan for an additional fee. It is limited hours though so don't expect to go to a bar after 8pm for a beverage. Restaurants/buffet at the resort operate on a rotation so only a few are open each day. Food is average at best. After the first year, we opted out of the all inclusive option and buy groceries for our unit or eat off sight in Ixtapa town which is a short walk away and has lots of great restaurants. Even though we enjoy some things at the resort, we have decided not to return again. This is due to the poor management in place there. Every time we stay, they have added new fees and/or restrictions that they do not inform you of until you arrive......this year it was a mandatory "extra tip" of 95 pesos/day for "background staff". This tip did not include housekeeping/servers or porters so we needed to tip them in addition. If you try to contact management, they rarely return calls and pretty much don't seem to care. Often, front desk staff will "pretend" they don't understand when you speak English......when we first started staying at this resort, this was never a problem. This year, we moved to the Barcelo resort a few meters down the beach from Pacifica. We were much more pleased with the communication, staff, restaurants and the building itself.
Fearless42697748439
March 10, 2024
Happy Staff and nice amenities and great mtn views down into the Pacific Ocean. The buffet is basically good. Nice choices. The vans transporting guests around is a big help. Bedding good. The pools are a bit small but overall the complex is very nice.
Guest User
March 9, 2024
Phenomenal family resort for the well deserved getaway! Kids activities, relaxing on the beach, scuba diving, fine dining at numerous resort restaurants - Do as much or as little as you want! We have been coming to this resort since 2003 and it’s consistently better every year!
Property Policies
Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 10:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleA la carte
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
- Number of Rooms: 50
A stay at Pacífica Resort Ixtapa All-Inclusive places you in the heart of Ixtapa, within a 10-minute walk of El Palmar Beach and Vista Hermosa Beach. This upscale resort is 6.4 mi (10.3 km) from La Ropa Beach and 7.3 mi (11.7 km) from Las Gatas Beach.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. While the golfer in the family is out on the course, you can enjoy above-par recreational amenities such as a water park (surcharge) and a 24-hour health club. This Mediterranean resort also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to the surf and sand is a breeze with the complimentary beach shuttle.
All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy seafood at La Ceiba, one of the resort's 5 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 8 AM to 11 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Ixtapa? This resort has 129 square feet (12 square meters) of space consisting of a conference center and a meeting room. Free self parking is available onsite.
Make yourself at home in one of the 110 guestrooms, featuring kitchens. 42-inch plasma televisions with premium TV channels provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. While the golfer in the family is out on the course, you can enjoy above-par recreational amenities such as a water park (surcharge) and a 24-hour health club. This Mediterranean resort also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to the surf and sand is a breeze with the complimentary beach shuttle.
All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy seafood at La Ceiba, one of the resort's 5 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 8 AM to 11 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Ixtapa? This resort has 129 square feet (12 square meters) of space consisting of a conference center and a meeting room. Free self parking is available onsite.
Make yourself at home in one of the 110 guestrooms, featuring kitchens. 42-inch plasma televisions with premium TV channels provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, and housekeeping is provided daily.
Services & Amenities
Most popular business facilities
Golf Course
Sunbathing Area
Outdoor Swimming Pool
Beach Volleyball
Diving
Snorkeling
Hiking
SpaAdditional charge
Massage Room
Fitness Room
Private ParkingFree
Bar
Restaurant
Meeting RoomAdditional charge
Children's Playground
Kids' Club
Currency Exchange
Luggage Storage
24-Hour Front Desk
Wi-Fi in Public AreasFree
Outdoor Swimming Pool
Spa
Fitness Room
Restaurant
Meeting Room
Children's Playground
Kids' Club
Restaurant
Restaurant
No additional info available
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