Apollo Hotel

Very horrible experience.. The room was so hot. Noises in yhe middle of the night.. knocking on walls (even is the other door was fire exit), it was frightening experience. No complimentary water in the room. Will never come back again.

6 of us stayed here for 4 nights in Mid July. We were on a football trip at Jersey Bulls FC, where our team were in a tournament. It was a very, very hot weekend and we are so glad we chose the Apollo as it was a godsend to cool down. There is also an indoor pool and jacuzzi that we did not use, but they looked nice. The hotel is dated as said, because it is closing, but it is clean and the staff throughout are very helpful. We got 2 fans for our room due to the heat. We only had breakfast, but at £10 ahead it was good value, plenty of choice and good quality produce, that sets you up for the day. Nice bar with decent prices and a pub next door and other fast food options if you need them. Easy walk into town, but also 13 and 23 buses stop outside. Rooms dated and probably have too much furniture, but cleaned every day.Plenty of extras for tea/coffee, bathroom toiletries and even a trouser press. Would stay again if it was not been demolished, but if you are still going this Summer, you will be fine and enjoy your stay.

Having read the reviews we always go with an open mind. The hotel was very plesant, the staff were very helpful and i must point out Mesh and Jason behind the cocktail bar as well as another who I did not catch his name. They were superb. Rooms We had a king size bed, comfortable with clean sheets, room cleaned daily. The room was spacious with plenty of wardrobe space. Small TV but we don't go on holiday to watch TV so didn't even turn it on. Two chairs and small table which was nice. Bathroom - very big and clean, but shower over bath was hit and miss. I also though based on the fact we were the youngest at the hotel (50) some people might struggle climbing over a bath to get a shower, but having since heard the hotel is going to be knocked down in the next few years I guess no point changing. We used both inside and outside pool daily and the jacuzzi and we found the gym, but did not use it. The confusion was the good, breakfast buffet was good £10 and well worth it for the selection and we just booked on the day when we wanted it. Evening meal was a bit strange though, where did you get it, one day we went to where they serve breakfast but it was a private function. We would have normally eaten out but it was Sunday and so much was closed. We ended up eating by the indoor pool, not a problem but nobody seemed to be able to explain the evening meal situation. Location - great, five minutes walk from the start of the centre of St Helier bars, shops and restaurants. Overall for what you are paying comparing to other hotels it was good value.

The pictures on the website are quite deceiving, on the plus side the hotel is very central & handy for the town centre & shops. Unfortunately certain areas were very tired & needed updating. We had to request a new room on arrival as it was very small & cramped. The shower needed to be replaced & it needed decorating. There was a double bed & wardrobe & a set of drawers & a small 15" tv which was laughable really.....We got charged for moving room but at least the new room was slightly larger, & had been painted & had a reasonable shower installed with a larger screen tv. When I went to enquire about our room the receptionist wasn't really helpful even going as far as saying the tv was bigger than i had suggested. Another person on reception offered to put in a bigger tv but the room was so cramped anyway that we were desperate to move. The pool facilites were reasonable & the food was amazing but other areas were in desperate need of a revamp. Would I return - sadly no...

I have spent some time looking over the reviews for this hotel & find my review lies somewhere in the middle of these. Pros -excellent wi-fi connection -loved indoor pool & jacuzzi (I went around 830 every morning) -friendly bar man. Bar area reminded me of an old library -balcony was a good idea as could unwind after a day sight-seeing -tea/coffee-making facilities -dated but I rather liked the 80s vibe! Cons -didn't opt for breakfast as felt £10 supplement a bit steep -2 single beds pushed together to make double bed -quite a few stairs (but has small lift) -lack of pool supervision I didn't make use of the outdoor pool but the indoor pool was warm (I recommend using the jacuzzi afterwards as felt freezing going into the pool after the jacuzzi!). The lack of pool supervision did concern me slightly as who would know it anyone got into difficulty? There was a heavily pregnant lady there for a while one morning with a toddler, not ideal if someone needed help in the water! The changing room was very small with no window so change quickly! Only 1 shower also! I brought a small towel from my room for my hair (in addition to one you get when you sign into the pool). I was glad I had the foresight to upgrade to a superior room which I definately think enhanced my stay. Our room was bright & clean & I slept well. Some noise from stomping upstairs but didn't trouble me too much. Very close to town so that was a bonus. Despite the bar man plugging the pizza place next door we gave it a miss; never looked like any customers went there. We had a meal in the Indian Ocean nearby & it was delicious! Quite a few steps so not for the very elderly or wheelchair users, I'm quite young but have knee problems so I made slow progress up steps & into the lift! This was my first trip to Jersey so although the Apollo was not bad at all I would probably stay somewhere like the picturesque St Aubin nearby next time. Lots of comments about rude staff; I didn't really notice that; lady at swimming pool very quiet (when she was there). Bar man from Kenya very lovely; we had a nightcap for 2 nights running just to have a chat with him.

The food at the restaurant was excellent, if you come here you must experience the ‘Specials’ menu. It was so delicious I wanted to take the chef home with us. Anything I cook will never come up to standard compared to our experience here. The staff were all pleasant, accommodating and helpful. Great to have an indoor pool and jacuzzi. The room was well looked after by the ‘bed fairies’ (so nice to come back to a freshly made bed each time). Highly recommend a stay here but don’t leave without going to the restaurant, you would certainly regret it. Yes the rooms/hotel are slightly showing their age but it is all looked after and if you are going to criticise it for not being up to 5 star standards I suggest you go and pay to stay at a 5 star hotel. Overall our stay has been great and good value.