Shandong Hanlin Hotel (Shandong Normal University Qianfoshan Branch)

The decoration materials are pungent, the sanitation is not cleaned, the walls of the room are leaky, the noise is disturbing at night, the hotel staff has no sense of service, and the work is not professional. Make some fancy smart service equipment, and even the switch can be wrongly connected. It is very unfriendly to ordinary migrant workers, driving away couriers without reason and grounds, and even not allowing people to enter the lobby. Who does this hotel serve? It is not worthy of the name of hospitable Shandong.

The service attitude of the staff in the hotel lobby is very good, the hotel is clean and tidy, and the breakfast is rich, except that the door is almost soundproof. In short, four-star service and three-star price, like it!

The decoration has just finished opening, and the celebration flower baskets at the door are just placed. I regret booking this place. I have a sore throat after sleeping all night. The hotel was changed immediately the next day. Then the welcome fruit was nothing.

The room is very tidy, the supplies are quite complete, and the service is very good Facilities: quite perfect Hygiene: very clean Environment: The surrounding environment is also very good, and it is also close to the scenic spot The service was excellent Xinxin service at the front desk is very good, satisfied, will come again

I have stayed here many times in the past few years. It is close to the hospital. It was the first choice before the renovation. This is the first time and the last time after the renovation. One is the sanitation problem, the bathroom cannot be seen carefully, it is not obvious when photographed, but there are hairs and grays on the floor drain, the inside of the toilet is not brushed, it is yellow, there are large water stains on the faucet, and the mouth of the bottle of shower gel is all white s things. The second is service issues. I ordered two business twin beds. There is no table or stool inside, and there is nowhere to put my meals. I called the front desk to ask if there is a room type with a table and chairs. I wanted to say that I can change it for an extra fee. I don’t know if it’s because I booked online. Yes, I haven't said that I want to change it, the front desk directly told me that there is no one, but when I checked out the next day, I saw that the next room had a table and chairs, and the front desk lied to me directly. The third is safety issues. In the two rooms I booked, one outlet leaked electricity, which shocked my father, and one light switch leaked electricity, and all three buttons on the switch leaked electricity. The electricity was off, which was really scary. I didn't dare to touch the socket switch in the house during the whole stay, and I spent money to buy it. The yard is still being renovated, parking is also very difficult, takeaway can't go upstairs, I understand but not happy. All in all, don't come next time.

I stayed in this hotel again after more than 10 years. I stayed in this hotel several times in the previous 10 years and 11 years when I was in college. The school also held activities here. The facade is being renovated, and the sound of renovation can be heard in the west. The car is parked I haven’t moved in the parking lot for two days, and I was wearing a car cover, but the primer was knocked on the door of the car next to me. At that time, I looked for the monitoring and said that it was off work. The monitoring that was sent later could not see the details because of the angle problem. Ask The hotel, the hotel said that it only provides venues and does not provide protection obligations. The hotel didn't ask again. I feel like I can only admit that I am unlucky. The filter of the early years was broken and I won't stay here again.

The cleanliness of the room is very good, and the service attitude is also very good, but the room is a bit small, and the placement of the TV in the room is a bit awkward. I booked two rooms, one with the TV in the middle of the room, and one with the TV in the corner. It's just a decoration , and there is no table and chairs in the room and it is inconvenient.

Takeaways are not offered, and you have to go downstairs to send express mail. SF Express is not allowed to go upstairs. Printing costs money. Hanting does not charge money. The experience is extremely poor. It is not recommended for business trip partners

Because of the location, I chose this hotel, so I didn’t have high requirements for services. It’s just that there were some uncomfortable places in the process. I don’t praise or criticize. Simply put, I don’t have the habit of taking pictures when I check in. , so there is no attached picture, basically it still looks the same as the picture hanging in the hotel. 1. I was quite satisfied with the environment when I checked in, but I came back after 11:00 p.m. and took a shower. When I came out, I found that the room had turned into a water curtain hole. You have to close the door when taking a shower) Although I was very tired, I called the front desk immediately. The first reply from the front desk was: It may be that the floor drain is blocked. Please wait for the cleaner to mop the floor and wait for the master to come up and check... ... After we expressed our request that it was very late, either to change the room, or to deal with it the next day, we changed to another room... After we packed it up and went to the new room in a hurry, we found that the windows of the new room could not be opened normally Ventilation, the new room has an extra garment steamer (I will talk about this, when I first checked in, I checked the hotel inventory and said that there is a garment steamer, I didn’t find it in the first room, and then I found it when I went to the toilet Strange switch) Oh, by the way, the air conditioner and exhaust fan switch in the new room can’t really be controlled. Even if the room’s electric card is unplugged, the air conditioner and exhaust fan still work normally, which is also a gain of knowledge. 2. In the brochure of the hotel rooms, the information on the surrounding shopping malls and other information is very detailed. I was quite happy at first, but then the brochure mentioned what kind of officials this hotel is equipped with. A large walking exercise route map can be obtained in the hotel lobby. Because I was more interested, I went to the front desk to ask before I went out, but the front desk was confused and had a bad attitude. I told me that I can scan the QR code next to it. The QR code next to it is like a tour group The QR code of the promotional poster... Then no one will answer us if we ask again... 3. There is a barbecue leaflet in the hotel room, saying that the hotel provides barbecue at night, which can be reserved. We originally planned to have a barbecue in Zibo, but there were too many people to go, so I was thinking about the barbecue. It happened that our local friends talked about the evening gathering For a moment, I want to ask friends to come to the hotel to eat together. After all, the hotel looks pretty good, and the hotel happened to hold a wedding banquet during the day. I thought it would be okay... I went to the front desk and asked if I wanted to make a reservation for the barbecue. I said no, just go directly …It was the appointed time in the evening, and it took us a long time to find the location of the barbecue restaurant (it’s inside the hotel! It’s really like walking a maze! We even walked through the staff passage! We saw a row where the staff’s clothes were placed Kind of a small cabinet! It’s outrageous, there’s not even a guide sign! I haven’t seen anyone!) The funniest thing is that there is no one in the barbecue hall, and there is no atmosphere of any restaurant, neither food nor food The menu, it just looks like an abandoned one... We can only embarrassingly change places with friends... 4. We arrived at 11 o'clock, because the check-in time on the app is after 12 o'clock, so we went to the front desk and asked if we could check in early (ps, from my experience in hotels around the world, if the hotel room is free, yes There is no problem) Of course, the front desk is also acceptable. I just didn't expect that this was just a small foreshadowing. I used a late check-out when I booked the hotel, so I didn't check out early in the morning when I was going to leave. Instead, I went out with my luggage to run errands. I received a call from the hotel at 12:00 noon, saying that check-out was allowed before 13:00. The question was that there was a delay in checking out until 14:00. The hotel explained that we checked in an hour earlier... (maybe this operation is normal, it's just me Having stayed in so many hotels and been on so many business trips, I really have less experience and have never seen it before.) 5. After checking out, I was given a small gift box of hand cream, but even so, for me, the check-in experience was quite unpleasant.