SpringHill Suites Philadelphia Valley Forge/King of Prussia

The hotel is ran by an amazing manager who has great staff working alongside to make each guest's experience an amazing one! My family and I loved it.

First floor was very noisy from bar at night to breakfast in the morning. Room designs are odd, bathroom right in front of bed. Just an okay stay for the money spent.

Spent a night while visiting the Philly area. The staff was great. The hotel was hosting a sports group so a lot of children running up and down the halls but only heard them once after 9pm. Our room had a dirty night stand - pizza sauce and drink rings on it. The bathroom was spotless and the linens were clean. Overall a good stay

second time to stay at this property. visiting family in the area so centrally located to everything

We were going to stay 3 nights, but stayed for only 1. The "Sofa Bed" turned out to be an uncomfortable Trundle Bed. In addition the room had just 1 drawer, which was there as sort of an after thought.

I want to preface this by saying the staff were very nice, and before you read this review, I did not approach them about the issues we had. I'm usually very non-confrontational and I did not want to add anything else to their plate. That said, the main issues we had were regarding the plumbing probably needing repaired/replaced. Our toilet wouldn't stop running and kept us up at night, and the shower door wouldn't fully shut and water escaped whenever we used it. One thing I will say not regarding the plumbing, is that we stayed for 9 days and the room was only cleaned one time- that wasn't great.

The staff was helpful and attentive, the room was clean and decorated nice. Perfect location for going to Valley Forge National Historic area.

Very clean and well laid out rooms. This is my second stay here. The staff is always very pleasant and efficient.

Property looked clean. Staff was adequate upon arrival. The furniture looked nice but very uncomfortable. The problem started about 8:30 when we tried to use the hot water. No hot water in the sink and no hot water in the shower, left it run about 20 minutes. Called the desk and asked if the hot water was an up charge. The agent said that they been having issues with it. I started to ask for a discount on the room, about then he hung up ! That irritated me so I went up to the counter and asked why he would hang up ? He mumbled something so I began to press him about a discount. At that point he got on his computer and said he would cancel my account. At first I thought he meant he would discount the whole charge. Then he said we’ll be leaving now. I said no I’m not, not really understanding what was going on. Then he said he was gonna call the police so I said go ahead, so he did. I sat on the chair across from the desk and waited about 20 minutes and in they came. The one officer went to the desk and talked to the agent. She looked over at me and said he would let me stay if I wanted to which I replied of course. It was already about 9:30. I then asked the officer about telling her my side with that she started to treat me like a criminal but that’s another story. We stayed the night and left early for my wife’s Dr appointment. They didn’t discount me one dime. I called to speak to the general manager but so far haven’t heard a word ! I guess I’ll try corporate