Xiejiaoxiaodenger
May 14, 2024
Hygiene: No problem, two alcohol cotton pads are provided on the toilet, which is quite detailed.
Service: The overall service is more concerned with humanistic care than the high-end international chain brands.
Breakfast is also OK, meeting simple business requirements. There are welcome fruits after check-in, free mini bar, rich categories, bottled tea, brewed tea, drip coffee, a bottle of beer (I forgot others), these two services can reach the international five-star level. Before check-in, there is a phone call to inform the parking lot address, and after arriving at the store, hot tea is delivered and the room type is upgraded (although it was not informed at check-in, I found it after I moved in).
But there are two suggestions: 1. Since good night oat milk is provided, it is recommended that guests who have not checked in at a certain time in the evening can contact to confirm whether the guests need to provide it, and reserve it in advance. 2. It is obvious that the guests have drunk alcohol before arriving at the store. It is recommended to be more discerning and prepare honey lemon tea for them directly, instead of standardized ordinary welcome hot tea. This detail should be the difference between Atour and other international chain hotels, but it is not done.
Environment: Located opposite the popular Yuantong Temple, it is a good choice for those who love to burn incense. The upgraded room has a courtyard, and the environment is better. But the sound insulation is not good. At 6:30, the neighbor started to use water and open the courtyard door. The noise was very loud and I was woken up, which was very unpleasant.
Facilities: The bedding is really very comfortable. The bed is large, with moderate hardness and softness. It is not too soft to cause deep sinking. The mattress is very soft and comfortable. There are many styles of pillows, the bedding fabric is firm and soft, and the skin feels good. The overall feeling is better than most international five-star hotels. This is a big thumbs up!
The facilities in the room basically meet the requirements. It would be better if two cotton pads could be added to the care set.
There is no parking lot downstairs in the hotel, which is a big deduction. After parking the car, you have to drag your luggage for about four or five minutes, and you have to cross the road. It is very inconvenient, which is a big deduction, enough to cause you not to choose this hotel next time.
Original TextTranslation provided by Google