Leping Shanshui International Hotel

I don't know if it's a problem with the entire county of Leping, or with the quality of the staff at their hotel. I feel like the service attitude is all over the place and indifferent. This is the hotel with the worst service attitude I've ever stayed in. 1: I booked two rooms and checked in together. I had to pay the deposit separately. After paying the deposit, I checked out. I didn’t give a proper refund. I only refunded the deposit for one room. I didn’t answer the phone and hung up. , and finally had no way to call Ctrip to complain, so the hotel took the initiative to contact Ctrip and asked for a lot of information before refunding the deposit; 2: The hotel obviously has charging piles, but all the cars parked there are gasoline trucks. And the strangest thing is that there are empty parking spaces next to the charging piles. A parking lot with hundreds of parking spaces already has one-third of the cars parked, but there are only a third of the cars parked there. The six charging parking spaces were full, and they were all gasoline trucks. When I reported it to the front desk, they said it had always been like this before and they would improve it in the future. This was a quality issue, right? 3: You are in a five-star hotel, and there are only two 260ml bottles of mineral water in one room. You called the front desk to ask for it, but you were still reluctant to give it to me, and finally gave it to you after saying something unpleasant; 4: In a five-star hotel, there is no razor in the room. I called the front desk and asked the front desk that they didn’t have any. I said I was recording audio. You said your five-star hotel doesn’t have razors, right? The front desk quickly said that they didn’t have it at the front desk, but the cleaning aunt had it, and asked the cleaning aunt to deliver it😒 5: No matter what I said when I booked the room, the front desk kept emphasizing that I booked a special room. I was convinced. I booked a room through Ctrip’s regular channel, but when I got to you, it was divided into three, six, and nine. Do I have to book a normal room at your front desk? If you don't want to order online, don't place your order online. The orders you place online are treated differently as special rooms. Isn't this a proper criticism of the Ctrip platform? Summary: The overall quality of hotel service personnel needs to be improved. We hope that the Ctrip platform will pay more attention to the quality of hotel personnel.

very bad! No comments have been written yet! It’s the first time I’ve written so much about things! Let’s all make up our own minds about how angry we are! Staying in a hotel is full of anger, whoever likes it can come and stay! When you enter the hotel lobby, you will find the room sales office. It should not be done by someone who is professional in hotels. They don’t know what to do! There are no welcome fruits or welcome milk. I asked the waiter to deliver water. I asked the front desk specifically and was told that it was free. However, the waiter charged me for bringing it to me? After being exposed by me, he calmly said, "Boss, congratulations on getting rich!" my God! The slogan of the beggars! Moral kidnapping! Breakfast ended at 9:30, and we went down before 9:00! nothing left! It’s understandable if you don’t have one. If there are too many people in the room, you can just slow down! there is none left! All gone! I’ll post the photos for you to take a look at! The waiter said jokingly, "We all had it just now. Others have finished eating. Why don't you come down earlier?" Oh my god! Do you blame me? The manager came over and said jokingly, "Some things will be replenished, but if you don't have them, they will be gone." Oh my god! Your cup was also eaten! You need a soup bowl to drink coffee!

The hotel is relatively remote, but it is also the best hotel in the area. There are many wedding banquets and the environment is not bad. However, there are many tourists during the Chinese New Year, and the reception capacity needs to be improved. The waiters are not very talkative and need to be trained more. For example, many breakfasts are gone. Customers are still coming in batches, but the waiter directly said that there is no more food. It is too late, and it was only 9 o'clock in the morning. The room facilities are okay. The bathroom is open and has two movable doors that can be pulled, but they are not tightly closed. Parking is more convenient.

Facilities: Complete facilities, high-end and convenient Hygiene: clean and tidy Environment: The surrounding area is relatively deserted, with poor supporting facilities and almost no takeout. Service: The breakfast is quite rich, but there are many people and it’s a bit messy Welcome fruit: There doesn’t seem to be any.

I have stayed in nearly 100 hotels in Zhejiang. During the Spring Festival, this hotel can be called the king of value for money in Zhejiang hotels. The price is 300+, and it has super five-star facilities. It has been upgraded to a room type. Everything is perfect. I am absolutely happy ~ All fixed furniture is used The materials are honest, very high-quality, very new, the sofa is very soft, the lighting layout is thoughtful, smart curtains, and avant-garde design, I feel a sense of luxury far beyond this price. Why live in Jingdezhen, Leping is the most popular place.

Five-star facilities, hotel-level services, and the welcome fruits and minibars featured on Ctrip's official website were not provided. There was no feedback when I reported it to the front desk, and no reply was given until check-out.

Bad review. I even booked three rooms for a customer. When the customer went to have breakfast in the morning, they all started arguing and said they wouldn’t let them eat. They said the special room didn’t have breakfast. They insisted on paying 78 per person. It was clear that the room they booked had breakfast. What happened later? I called the front desk of the hotel and they admitted that it was their fault. They could see on their phone that there was breakfast. They didn't call me back or apologize. It was obviously their responsibility, but it was Ctrip customer service who communicated with me throughout the whole process. In the end, the hotel was only willing to refund 180 yuan for 6 breakfasts in three rooms. But at that time, they charged 78 yuan per person to eat. This is how the hotel handled the problem. I am really speechless! What are you doing?

The hotel is about ten minutes' drive from the highway intersection, and the transportation is not convenient. A deposit is required when moving in, which is relatively rare these days. The quilt in the room was a bit dirty, so we immediately moved it to another room, and the service was online. The WiFi speed is very slow, so I can only use my mobile phone as a hotspot. The amount of water is not small, but the water temperature is unstable, hot and cold. I had breakfast at 8:30, and many things were gone, especially the pastries.

It's a new hotel, and the smell of newly renovated things still hasn't dissipated. It occupies a large area in all aspects, but overall it does not meet the configuration of a luxury hotel. The service level is not as good as chain business hotels. The breakfast is average, the restaurant is not big, and it is very slow to replenish the meal during the National Day holiday. The food category is not rich, but there is a lot. It is mainly semi-finished products, and the kitchen does very little (soy milk is brewed, fried dough sticks are brewed) It’s a semi-finished product, etc.)