Embassy Suites by Hilton Lubbock
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Lubbock
Embassy Suites by Hilton Lubbock
Health Protected
5215 S Loop 289, Lubbock, Texas 79424, United States
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With a stay at Embassy Suites Lubbock in Lubbock, you'll be in the business district, within a 10-minute drive of Texas Tech University and South Plains Mall. This hotel is 0.7 mi (1.2 km) from Lubbock Premiere Cinema and 1.6 mi (2.6 km) from Ballet Lubbock.Show More
We Price Match
4/5Very Good·Cleanliness: 4.0
All 99 Reviews
Amenities
Indoor Swimming PoolFitness RoomBarRestaurantMeeting RoomLuggage Storage24-Hour Front Desk
All Amenities
Surroundings
Airport: Lubbock Preston Smith International Airport
(31.5km)
Landmarks: LUBBOCK PREMIERE LUX 16 IMAX Pizza Pub
(680m)
Landmarks: Time Crunch Escapes
(3.6km)
Map
Rooms
Guest Reviews
Trending Questions
Policies
Services & Amenities
2
Mobility Access 2 Queen Beds 2 Room Suite with Roll Shower
2 Queen bed
Has window
Free wired Internet
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Check Availability
3
Mobility Access 2 Queen Beds 2 Room Suite with Tub
2 Queen bed
Has window
Free wired Internet
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
3
Mobility Access 1 King 2 Room Suite with Tub
1 King bed
Has window
Free wired Internet
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Check Availability
2
Mobility Access 1 King 2 Room Suite with Roll Shower
1 King bed
Has window
Free wired Internet
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Check Availability
5
Suite with Two Queen Beds
2 Queen bed
Has window
Free wired Internet
Non-smoking
Air Conditioning
Refrigerator
Microwave Oven
Private Toilet
Check Availability
5
Two-Room King Suite-Non-Smoking
1 King bed
Has window
Free wired Internet
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Check Availability
4
Two Room Executive King Suite-Non-Smoking
1 King bed
Has window
Free wired Internet
Non-smoking
Air Conditioning
Refrigerator
Microwave Oven
Private Toilet
Check Availability
3
1 King Bed 2 Room Premium Suite
1 King bed
Has window
Free wired Internet
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Check Availability
3
2 Queen Beds 2 Room Premium Suite
2 Queen bed
Has window
Free wired Internet
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Check Availability
3
1 King Bed 2 Room Corner Suite
1 King bed
Has window
Free wired Internet
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Check Availability
4
1 King Bed 2 Room Corner Suite with Whirlpool
1 King bed
Has window
Free wired Internet
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Check Availability
2
Mobility/hearing Access Premium King Suite with Tub
1 King bed
Has window
Free wired Internet
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
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Guest Reviews(99)
4/5
Very Good
Verified Reviews- Cleanliness4
- Amenities4
- Location4
- Service4
Guest User
March 8, 2023
Loved this hotel the bartender was amazing to
Mya
January 23, 2024
Front desk and housekeeping were really friendly. Breakfast staff was amazing and the food was great. Upon arrival the pool was closed and that was the reason I booked that hotel. Also they were under construction so you werd not able to use the front doors. Overall it was great!
mark
January 23, 2024
this was a great stay. Better experience than embassy suites El Paso. positives. great staff- friendly and attentive. love heat air in room. love morning breakfast choices, and room clean and in mostly excellent condition.
Negatives for me. No sheer curtain in room, no zero hand lotion drawers in bedroom hard to open and close. Used to have 2 chairs in room, but not this time.
Kim
January 2, 2024
I was very disappointed with the condition of the property. Our room was very rundown. It needs to be updated badly. Also, the managers reception you were only allowed 2 drinks which I’ve stayed at other Embassy Suites and we didn’t have a limit. I will say the staff was friendly and helpful. However, I will probably not stay at this hotel again until they improve it.
Tiffany
January 1, 2024
Overall, it was an average stay. However, there were quite a few inconveniences that led to the stay being subpar. The water temperature fluctuated in the shower every day, shifting from ice cold to scolding hot without warning. There was pushback from the front desk staff, in the evenings, when ordering food/drinks from the store, suggesting we weren’t able to do so after a certain time. We also had to go down to the front desk daily to retrieve toilet paper and room necessities, due to running out and hotel staff stating they were understaffed and couldn’t send anyone to the room. The wallpaper was peeling in the room, and the carpet was coming up. Also, the lamps in the room were all tilted and the room looked and smelled like it hadn’t been used for quite some time. When speaking to staff about the concerns, we were met with a nonchalant attitude, suggesting that no accommodations could be made.
Other than those moderate issues, the parking was excellent and the location to other facilities was very convenient. I’ve always loved this location in Lubbock, but it does appear to be a bit run down since the last time my family stayed here for the holidays, a year ago. One staff member stated management had changed as of late, which could be the leading cause. Our family does plan to try again next year, with hopes that the facilities are back up to their Hilton standard.
Joey
December 25, 2023
It's an older hotel but very well maintained overall. The elevators are a bit rickety and slow, but the rest of the hotel is beautiful. Excellent breakfast and pretty good food in the bar in the evenings. Recommended.
Jessie
December 24, 2023
The hotel is outdated. For the price of the rooms it’s not worth it. There was black mold in the shower the drain caps were off and the shower head was broke. The bed was like sleeping on the floor. The drapes were stained and for a non-smoking room it the room smelled like cigarettes. Overall would not stay agin.
Chalace
December 18, 2023
Not a great experience. The staff was great, but the room was not. We got there and it was HOT in the room. Too hot. We turned on the air conditioning which did not cool the room. We let the front desk know and it was 9:30 before anyone got there. It did finally cool down, but we wanted to go to bed hours before.
Melissa
December 15, 2023
We love the hotel and decided to stay another night. That was a mistake. There were birthday parties going on and kids running thru the hotel all evening and kids in the bar area, no staff said a word.
Property Policies
Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
For all room types, cots cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
StyleA la carte
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Clean
- 4/5
Cleaning & disinfecting
- Cleaning services provided by a professional company
- Rooms are disinfected between stays
Property Description
- Opened: 2004
- Number of Rooms: 145
With a stay at Embassy Suites Lubbock in Lubbock, you'll be in the business district, within a 10-minute drive of Texas Tech University and South Plains Mall. This hotel is 0.7 mi (1.2 km) from Lubbock Premiere Cinema and 1.6 mi (2.6 km) from Ballet Lubbock.
Don't miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a 24-hour fitness center. Additional features at this Tuscan-style hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services.
Satisfy your appetite for dinner at Canalettos, a restaurant which specializes in Italian cuisine, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. A complimentary cooked-to-order breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:30 AM to 10:30 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Lubbock? This hotel has 1894 square feet (176 square meters) of space consisting of conference space and meeting rooms.
Make yourself at home in one of the 156 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Don't miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a 24-hour fitness center. Additional features at this Tuscan-style hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services.
Satisfy your appetite for dinner at Canalettos, a restaurant which specializes in Italian cuisine, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. A complimentary cooked-to-order breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:30 AM to 10:30 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Lubbock? This hotel has 1894 square feet (176 square meters) of space consisting of conference space and meeting rooms.
Make yourself at home in one of the 156 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Services & Amenities
Most Popular Amenities
Indoor Swimming Pool
Fitness Room
Bar
Restaurant
Meeting RoomAdditional charge
Luggage Storage
24-Hour Front Desk
Indoor Swimming Pool
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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