Howard Johnson by Wyndham Lubbock TX

The property is more concerned with getting you to sign a $50 charge than it is in keeping up the rooms. It's one thing to ask for a $50 deposit it's another one to charge your card for you to sign it and then refund it the next day. The room doesn't even have a chair. And the breakfast buffet is pretty basic. I requested a ground floor room due to handicap and of course that meant that they gave me a third floor room it's highly doubtful that I will ever stay here again I'm becoming really leery of hotels that want your credit card for quote incidentals unquote. Let's face it, this is becoming the big scam

Hotel is older, but rooms are clean and front desk is extremely helpful, friendly and available, if any issues should arise Breakfast is decent, but by no means gourmet. Have stayed here on numerous occasions when passing through on the way to San Antonio, and have never had issues. Location is very convenient, right off of the highway.

We like the location but the hotel is very old. The drain at the sink was not able to stay open. The bedding was old and not attractive. It was clean but that was all I can say.

I booked a room with a queen size bed. I also requested to have a first floor room as I'm on oxygen and have limited mobility. When we checked in, I was told that there are no queen size beds on the first floor and would have to have a room on the 3rd floor. Ok, so I had to take breaks from walking to the room. The clerk repeatedly reminded me that I booked a queen size bed, like 4 to 5 times. Maybe she thought I should have known there werent any queen beds on the first floor? I can only guess why she felt the need to remind me so many times, but it felt like it was because I was with my wife. She did seem annoyed with the whole process. After signing multiple papers and paying for the room, i was told that there was a suite on the first floor for $15 more. She just assumed i wouldnt want it and didn't give me the option. The room was comfortable. However, I noticed what looked like a roach on the ceiling. We knocked it off but couldnt find it after that to confirm what it was. To be fair, we didnt see any more after that. The hvac unit was dirty looking and had broken fins on it. It did function. There was also a red stain on the curtain. The shower was hot and the bed was confortable. We didn't partake in the complimentary breakfast. The woman was friendlier when checking out, than checking in. I guess because we had already paid. There are better and nicer hotels in Lubbock. I think we'll pass on this one next time.

The room was so dirty, stains on the curtains, roaches crawling around the sink at night and a gross shower. My door didn’t lock properly and I felt very unsafe

Hotel has new carpet and a good mattress but every thing else was still in need of updating (chipped paint etc). Room was right by the outside door for the rear parking and slammed every time someone went in or out shaking the walls - very hard to sleep was told the ac noise should drown out the noise - there was no blanket on the bed so 64 was freezing in the room and it still didn't cover the noise. No coffee maker in room even though amenities included it on the website. Desk clerks were friendly and nice. Breakfast is only quick stuff besides waffle maker or gravy in the crockpot. Only fruit was bananas but they were not bruised so that was ok.

It is a typical motel chain franchise. The staff was very very good. The only thing that caught my eye was the floor was in bad condition, like it had been flooded at some time. It needs replacing. And there was some cosmetic damage to the bathroom door frame, which I fixed myself.

This hotel was horrible. The rooms were disgusting. There were stains on the bed in the first room they gave us. We moved rooms and it wasn’t much better. I saw a roach the morning we were leaving. The doors were gross. Rust everywhere. The ac was half falling off the wall. Sadly I forgot to take pictures.