Guest User
September 12, 2023
Hotel location: The hotel occupies a small area and has few parking spaces. It is inconvenient to park after entering the underground parking lot.
Inconvenience: The hotel notified the hotel of a power outage in advance on the night of check-in, and also issued a paper power outage notice, but there were no measures to solve the inconvenience after the power outage, and the power outage time was extended from the original notice of 30 minutes to about two hours, which was quite inconvenient. After the power outage, the air conditioner, lobby phone, and elevator were unable to operate. If there was a need, they could not respond in time and they could not travel.
Facilities: The sliding door connecting the living room and bedroom cannot be used normally after entering the room. It will open by itself after closing, and the bathroom switch is damaged.
Service: I had a return visit after leaving the store, asked some questions, and received good replies.
Hygiene: However, during my stay, I was not sure whether it was the linen or small insects in the room that caused skin allergies in parts of the body and it was a bit serious. The problem was not big at first, so I didn't care about it, but it did not get better after applying medicine. There was no reply to follow-up feedback.
Generally satisfactory, the equipment and facilities are not a big problem, but there may be some problems with sanitation or disinfection.
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