Verified traveler
September 23, 2023
The place was very nice. The credit card reader was down when we arrived so we were told we had to give $50 cash for a deposit and we weren't allowed to leave until 7:30 am. When I checked with the overnight desk clerk, an older hateful woman, she was atrocious. Hateful and would not tell me how soon after 7:30 we could get our money. She then left her shift and didn't even tell the staff we were waiting. We were held hostage nearly two hours from when we needed to leave because of the hateful woman. The check-in gentleman was nice and also the younger woman who checked us out. The overnight clerk should be fired for such horrible customer service.
Everything else,but that woman, was wonderful.