Coratel Inn & Suites by Jasper Newton

Good hotel, the management was helpful Andover us rooms when we were on the first floor and realized the window was broken.

In budget hotels you usually get what you pay for, but sometimes you get even less. Run down, soiled carpet, no hot water, uncomfortable bed and pillows on aluminum box frame that flexes and makes metallic noise as you shift. Pursue only if no other option in Newton.

Property was clean, however there was wall paper peeling off the wsll by the bed. Lamps were missing the light bulbs so had to switch the one bulb between the lamps to make due. Towel rack in bathroom was missing the bar and brakets were torn from wall. Tissue box was empty. Said it had breakfast but no one there at 6 am. Coffee machine out of order, juice machine turned off, no food. Tile on steps to second floor missing, not safe. Generally not as advertised and pretty disappointing.

This property very run down. The help at the front desk was amazing. When pulled down bed, found a pair of glass, window was ducked taped and rough looking area. Other guest (long term) were very noisy waking us up at 3:00am plus talking in the halls all night.

Coffee maker was broken. Cold breakfast. Not what I expected for a ‘free breakfast’.

Rooms are supposed to be no smoking but smell like smoke. Have to ask for towels if staying multiple days.

Refrigerator did not work. No coffee no breakfast. Advertised as continental breakfast. Comfortable though

I’m reminded that cheaper is not always better. It’s been a couple years since I’ve stayed here … and it was bad then! Long black hair in the shower, beer bottle cap on the carpet, towels and linen old/shabby and should be thrown out! Dirty walls, moldy walls in bathroom. No Kleenex and no plastic cups to drink from. No alarm clock in the room. Fan mounted on wall blowing but no batteries in the remote for it. Staff at front desk were terrible and most often non existent! Unsafe as the outer doors did not close and secure! This appears to have been done on purpose (I tried to close them so they would latch - and they wouldn’t) maybe because they appear to have rented second floor space on the second floor to individuals providing massages!!!! Lots of people coming and going. Hispanic man in a guests room with the door open while he argued with the cleaning lady … maybe they were married and arguing as there were small children running around in the room between them as they argued. I promptly told the cleaning lady my room was fine and did not need cleaning!!! Breakfast was a joke!!! Packages of hostess powered donuts and granola bars were offered! No bread for toast … no bagels! I will NEVER stay there again … it appears to be rundown and going out of business … it SHOULD go out of business!!!

When we arrived at our reserved hotel, another guest was standing at the empty front desk. We asked how long he'd been there. He said five minutes and he had rang the bell three times. Then we noticed a number to call while we were right there. The clerk arrived after we called. Check in went well and easy and he asked if we needed suitcase carts. When we got to the room the air-conditioning and a fan were on freezing the room out. It took a while to achieve a comfortable temperature. There was only one set of towels for a reserved room for two adults. The TV did not work. I felt guilty making this review without trying to contact the front desk. It was late and after our arrival with no one there we figured it would be more work for us to contact assistance.