Ziwenjin
February 28, 2023
I took bus No. 156 from the South Square of Ningbo Railway Station and walked about 800 meters to Ningbo 238 International Youth Hostel. I waited for about half an hour to check in. At that time, a roommate said that he needed to call me, but the housekeeper came late. Snacks and water are sold at the front desk of the hotel lobby which is quite messy. The sheets and duvet covers after check-out are placed in buckets. When the phone rang, no one answered it in time. There are soft seats outside the hostel and a rooftop for drying clothes. In the winter, the flowers and plants have withered and there is a lot of mess and garbage. The toilet is quite dirty. It can be seen that it has not been cleaned for a long time and it smells bad. Ctrip says there are slippers, but in fact the housekeeper said there are no slippers. It is inconsistent with the description, does not meet the service standards of YHA Youth Hostel and is inconsistent with the guests. Disputes, lack of honesty in speech. Most of the hostels are restaurant waiters and job-seeking young people. There is no backpacker culture in the past. There is only noisy at night. When checking out, no one can be found. The experience is not good. The youth hostel has become Without her soul and the service level that she should have, the hot water in the shower is slow, the shower head is not hung, and the details are not enough. Even if the price is not high, as a member of the Global Hotel Alliance, everything is required. We have the responsibility of being friendly, honest and friendly to our guests. We hope that the boss will recruit a professional management team to run the business well. Finally, I wish you a prosperous business and a steady flow of money. I have also stayed at the Xikou International Youth Hostel for 15 years, and the owner is also a caring person.
Facilities: Average, details need to be improved.
Cleanliness: Poor. I have stayed in a hundred youth hostels.
Environment: Average, comparable to Hangzhou Hefang Youth Hostel
Service: Poor, compared to other youth hostels
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