After ten days of playing in Ningbo, Zhoushan Islands and Nanjing, it can be said that the experience of Ningbo Grand Hotel is the best along the way. As the first stop when arriving in Ningbo, the impression of the hotel also adds a lot of points to this city. First of all, on the morning of the check-in day, the hotel called to inquire about the arrival time. I booked a parent-child room and asked if I brought my children. In fact, I booked a parent-child room for my parents to take care of them. From the phone, I can hear the staff's welcome to our family.
The front door of the hotel is being renovated, but there are still special staff at the door to help with luggage. We have found this when we repeatedly enter and exit the hotel. I feel that the hotel is willing to invest in manpower to ensure the service effect in these details. The front desk check-in was also very fast and friendly. Knowing that I was staying with my parents, they took the initiative to give us an extra breakfast, which was particularly considerate. The quality of the breakfast is also very good. Although the scale is not large, each dish is very attentive and exquisite. There are two choices of fried eggs, tender and old, and the boiled shrimp is plump and fresh. When I was hesitant about what the noodle knot is, the guy at the noodle stall was very enthusiastic to introduce this Ningbo feature to me. In short, just as I felt on the phone, all the staff here welcome you here.
Knowing that Ningbo has a good river view at night, I specially booked a river view room. The floor is high and the view is very good. It's just that due to the location of the hotel, I can't see the whole picture of Sanjiangkou, but this is satisfied when we are on the cruise ship of Sanjiang Night Tour.
There is nothing to say about the facilities. The newly opened hotel is all smart devices, and even the hair dryer is very online. My parents wanted to watch TV and were questioning why the TV was not facing the sofa. I found that the TV can also be pushed out and adjusted by remote control. After entering the room, I wanted to add a set of towels, slippers and a bottle of water. These needs were met in time. The only inconvenience is that there is no hook in the bathroom to hang clothes and towels. Later, we found that most other hotels did not have this design. I don't know why. When I left the hotel, I also gave feedback to the front desk sincerely. They could have just listened to it, because this kind of thing is not something they can decide, but the girl at the front desk showed very good listening skills, which is really amazing! I don't know if the girl also felt my sincerity, she gave us a pack of Ningbo specialty oil zanzi before leaving, which was super delicious! Oh yes, even the hygiene and details of the public restroom in the lobby were well done. In short, I really recommend Ningbo Hotel from the bottom of my heart, and Ctrip's rating completely underestimates it!
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