I had the pleasure of staying at a charming family-run hotel in Italy, where I received warm and welcoming hospitality from the staff. While the hotel may not have the amenities of a larger, 4-star establishment, it more than made up for it with its personal touch and authentic atmosphere. The rooms were clean and comfortable, and the staff went above and beyond to provide recommendations for local attractions and dining options. I highly recommend this hotel for those looking for a more intimate and personalized experience.