The Grand Hotel - Heritage Grand
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All Properties in Nuwara Eliya

The Grand Hotel - Heritage Grand

Health Protected
No. 6 of Top Premium Hotels in Nuwara Eliya
05 Grand Hotel Rd, Nuwara Eliya, Central Province 22200, Sri Lanka
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When you stay at Grand Hotel in Nuwara Eliya, you'll be in the mountains, within a 10-minute walk of Victoria Park and Nuwara Eliya Golf Club. This upscale hotel is 0.8 mi (1.3 km) from Assemblies of God Church Nuwara Eliya and 1 mi (1.7 km) from Galway Forest Reserve.Show More
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hotel overview picture
4.4/5Very Good·Cleanliness: 4.5
All 53 Reviews
Amenities
Golf CourseIndoor Swimming PoolSaunaSpaMassage RoomFitness RoomPublic ParkingFreeAirport Pick-up ServiceAirport Shuttle ServiceBar
All Amenities
Surroundings
Airport: Katugastota Airport
(95.9km)
Train: Nanu Oya Railway Station
(3.4km)
Train: Ambewela Railway Station
(16.2km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Accessible Deluxe Double Room with Hill View
9

Accessible Deluxe Double Room with Hill View

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Refrigerator
Minibar
TV
Room Details
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Accessible Deluxe Twin Room with Hill View
6

Accessible Deluxe Twin Room with Hill View

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Refrigerator
Minibar
TV
Room Details
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Junior Suite
4

Junior Suite

1 King bed
Has window
Non-smoking
Private Bathroom
Refrigerator
Minibar
TV
Room Details
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Presidential Suite
2

Presidential Suite

1 King bed and 2 Single bed
Has window
Non-smoking
Room Details
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Deluxe Room
11

Deluxe Room

1 Double bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Refrigerator
Minibar
TV
Room Details
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Guest Reviews(53)

4.4/5
Very Good
Verified Reviews
  • Cleanliness4.5
  • Amenities4.4
  • Location4.5
  • Service4.4
raincoat22
March 10, 2024
The house and garden are super beautiful, and the Indian restaurant at the door is delicious, but the room is small and the equipment is very old. We booked more than 1,700 per night, which is not worth the price.
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Guest User
August 22, 2023
The price is very high! The hotel's garden is very beautiful, and there are many restaurants in the hotel. I tried the Indian restaurant and it was delicious. The hotel's facilities are a bit old, the toilet is not easy to flush, you need to flush it a few times to try your luck...
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Yangxiansenshuo
July 3, 2023
Appearance: It is as exquisite as the building blocks I played with when I was a child, and it is very good for taking pictures. Interior: Noble and elegant, full of age but not old at all. Catering: There are buffet and Indian restaurant a la carte for dinner. We choose to taste the authentic Indian meal. The curry is really quite enough, but it is acceptable. In particular, we would like to commend SanKaLpa who served us. He is a very humorous Yala guy. He enthusiastically recommends and introduces special delicacies for us, making our dining experience particularly comfortable👍 Service: Everyone is full of enthusiasm from the moment they enter the lobby, unlike some guides that discriminate against Chinese people, they don't feel it at all. Supporting facilities: The swimming pool is so beautiful, there are few people, and it is a little hidden; the small garden is also very pleasant to stroll around.
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kenkenkuangkuang
October 29, 2023
It is worthy of being the hotel where the Queen stayed.
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puxiuer007
October 2, 2022
A very good hotel stay experience.
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phirrup
March 15, 2024
My wife and I would write different reviews about the Grand Hotel. I definitely think this hotel deserves a 5 star review. Yes you have a shower curtain and a shower in the bath but really who cares. The food selection is excellent. There is a Thai restaurant, an Indian restaurant, the magnolia restaurant and a cafe. As well as a tea room serving high tea and of course a buffet restaurant. We tried high tea which was lovely and considering we have to remember we are in Sri Lanka was very nice and very English. We also ate in the magnolia restaurant again exceptionally nice food. The staff are so friendly and helpful. The grounds are amazing and perfectly kept. One consideration when stopping in Nuwara Elyia is the temperature is about 10⁰ lower than anywhere else in Sri Lanka and in the evening it drops another 10⁰. So take a cardigan. My gripes with this hotel is that the food prices are comparable with English prices. 2 people 1 course plus 1 desert and a drink each is £40. Also the guests seemed to have learnt to whisper in a helicopter. At 4am they are walking up the corridor shouting at the person stood 2 feet from them. Lastly there was work going on in the room below us. I actually had to call reception to ask them to stop. They did but annoying I had to do that. Definitely lastly now, I have been in Sri Lanka for 8 days and mainly eaten rice and curry, with fingers. I love the food. But, at the Grand Hotel I returned to a completely English way without been conscious of it.
andreaaA8489VF
February 28, 2024
Afternoon tea at the Grand Hotel in the Tea Lounge, beautiful hotel and gardens, fabulous afternoon tea, lots of lovely sandwiches, pastries, scones and cakes as well as a variety of different teas to sample. We also added a glass of fizz. We were looked after by the very friendly and professional Rashmi. She took time to go through the menu with us and described each of the teas, she was very knowledgeable, helpful and friendly. We would highly recommend a visit.
957heleni
February 28, 2024
The Grand Hotel went above and beyond to make my husbands birthday special when we booked an afternoon tea when we visited Nuwara Eliya. The vegatarian food was amazing and the staff presented a cake and sang happy birthday. Thank you to the staff and management for making our visit a special one.
Priya I
February 13, 2024
The perfect location, service and amenities. The Grand Hotel has preserved its history like few other properties around the world. We thoroughly enjoyed the multiple dining areas, old wooden hallways and high-ceilinged rooms. All these complemented by gracious and friendly staff. Can't wait for an opportunity to visit again.

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children cannot stay at this hotel.

Cots and Extra Beds
For all room types, cots cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
TypeAmerican, Asian, Continental, Full English/Irish, Gluten-free, Halal, Italian, Kosher, Vegan, Vegetarian
StyleBuffet
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Quite Clean
  • 4.5/5
Health & safety measures
  • Thermometers available
Cleaning & disinfecting
  • Cleaning services provided by a professional company
  • Rooms are disinfected between stays

Property Description

  • Opened: 1890
  • Number of Rooms: 148
When you stay at Grand Hotel in Nuwara Eliya, you'll be in the mountains, within a 10-minute walk of Victoria Park and Nuwara Eliya Golf Club. This upscale hotel is 0.8 mi (1.3 km) from Assemblies of God Church Nuwara Eliya and 1 mi (1.7 km) from Galway Forest Reserve.

Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.

Enjoy Indian cuisine at Grand Indian, one of the hotel's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at one of the 3 bars/lounges.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.

Make yourself at home in one of the 154 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.

Services & Amenities

Indoor Swimming Pool
Spa
Fitness Room
Bar
Billiards Room
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at The Grand Hotel - Heritage Grand?

Prices at The Grand Hotel - Heritage Grand are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to The Grand Hotel - Heritage Grand?

The closest airport is Katugastota Airport. It is 95.9km from the hotel and approximately a 171minutes journey by taxi.

What are the check-in and check-out times at The Grand Hotel - Heritage Grand?

The check-in time is after 15:00 and the check-out time is before 11:00.

Does The Grand Hotel - Heritage Grand provide airport transfer services?

Yes, The Grand Hotel - Heritage Grand provides airport transfer services.

What amenities and services does The Grand Hotel - Heritage Grand have?

The Grand Hotel - Heritage Grand has the following amenities and services: Indoor Swimming Pool, Golf Course, Horse Riding.

Does The Grand Hotel - Heritage Grand have a swimming pool?

Yes, The Grand Hotel - Heritage Grand has a pool. Pool type: Indoor Swimming Pool.

Does The Grand Hotel - Heritage Grand have fitness amenities?

Yes, The Grand Hotel - Heritage Grand has fitness amenities.

Does The Grand Hotel - Heritage Grand provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does The Grand Hotel - Heritage Grand have non-smoking rooms?

Yes, The Grand Hotel - Heritage Grand has non-smoking rooms. Please view the hotel listing for details.

Does The Grand Hotel - Heritage Grand provide breakfast?

Yes, The Grand Hotel - Heritage Grand provides breakfast.

About This Property

Nearest AirportKatugastota Airport
Distance to Airport95.9KM
Nearest Train StationAmbewela Railway Station
Distance to Train Station16.22KM
Average Price FromSGD402
Hotel Star Rating5