Quality Inn Pagosa Springs

The staff kept knocking on my door since 8:30 AM. To check if I was gone it happened three times and check out time is 11:00 AM. My room had a broken bathroom door and the tub appeared stained!

The pool and lounge were closed for New Years i felt is was over priced since both of these amenities were unavalable

Both nights were loud as sh!$. When ask the manager about noise ordinance he said unless he heard it he couldn’t do anything. Perminate residence on site bumming around and asking for cigarettes and bothering guests. Doors to the building are glass and broke also not locked anytime of day. Desk clean was closed and gone between 11pm and 5 am

The person who checked me in was great! Pleasant, full of information. When remodel is complete, I think it will be much nicer.

Noisy, under construction for renovation, which has been for 2yrs. No eeeekevators

The facility from the time we pulled into the parking lot looked unkept. Our room was in the adjunct building which was under construction. Our room seemed to be in progress of repair and maintenance. There was no lock on the one window of the room. The view from the window was of a cement wall and trash (see pic). It was kept closed by a piece of wood jammed so that the window would not open (see pic). The AC unit below the window looked like it was recently installed...with differtent wood trim around the unit (see pic). The heat lamp in the bathroom made a loud growling noise (see video). The water spout on the bath tub did not have flashing onto the tile backing (see pic). The 'Simple Breakfast' was missing the following items; Hot Chocolate, Oatmeal, Granola bars, Fruit, Yogurt and Pop Tarts (see pic). Could not find an attendant to ask about the missing items. No one was at the desk, eating area or responded when hollared at a partially open door to the kitchen.

Older property in awful condition. The room was old and dingy and in need of repairs. Parking lot was a hazard. Even the free coffee in the lobby was empty, and no one was around to do anything about it. We chose not to shower or bath in the bathroom, waiting instead at our destination the following day. Abysmal!

The room had no instructions : no TV guide., room instructions, restaurant guide town information. The desk clerk said it wasn't their p[policy to supply these items.

The check-in was very slow, I waited in line for 25 minutes. The motel is old and need of lots of repairs, The restaurant is closed and is most of the main building. They are building a new hotel next door and our room was in that building. The room itself was modern, roomy, and had new fixtures. The bed was very comfortable and the bedding was nice. No USB plugs for charging but there were AC outlets on the lamps. Sink area was tiny and had little area for our stuff. The lobby and public areas were still under construction and it looked like there were still guest rooms that had to be finished. Two story building, no elevator. Park lot is in bad shape. Breakfast was in the old building - supplies were limited. Good location across the road from the hot springs resort. Won't stay there again.