It seemed a surprise to the receptionist that we had booked a room. He eventually found the booking but then tried to get us to accept a queen size bed instead of two singles. He turned up to split up the bed, leaving us with a very large duvet swamping each bed. The room was tatty with a noisy antiquated wardrobe, some stained and flaky paintwork, mouldy shower sealant and bedside furniture that had seen better days and was also stained. The room was dull and dismal, in the basement along with the laundry room and not what we had expected from a 'superior' bedroom in a four star hotel.