BlueBay Grand Esmeralda-All Inclusive
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Solidaridad

BlueBay Grand Esmeralda-All Inclusive

Carretera Chetumal, Puerto Juarez Km. 300, 77710 Playa del, Solidaridad, Quintana Roo 77710, Mexico
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Located in Playa del Carmen (Riviera Maya), BlueBay Grand Esmeralda All Inclusive is within a 10-minute drive of El Camaleón Mayakoba Golf Course and Gran Coyote Golf. This upscale property is 4.8 mi (7.7 km) from Maroma Beach and 7.8 mi (12.6 km) from Quinta Avenida.Show More
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hotel overview picture
3.4/5Cleanliness: 3.4
All 104 Reviews
Amenities
Outdoor Swimming PoolExclusive Beach AreaSnorkelingMassage RoomFitness RoomPrivate ParkingFreeBarTennis CourtBilliards RoomTable Tennis Room
All Amenities
Surroundings
Airport: Cancún International Airport
(45.6km)
Landmarks: Hacienda Tres Rios Resort, Spa, & Nature Park
(786m)
Landmarks: El Camaleón Mayakoba Golf Course
(2.1km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Deluxe Room with Garden View

Deluxe Room with Garden View

1 King bed or 2 Double bed
Non-smoking
Air Conditioning
Electric Fan
Cable Channels
Balcony
Room Details
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Deluxe Room with Partial Ocean View

Deluxe Room with Partial Ocean View

1 King bed or 2 Double bed
Non-smoking
Air Conditioning
Electric Fan
Cable Channels
Balcony
Room Details
Check Availability
Suite, Pool Access, Garden View (Emerald)
8

Suite, Pool Access, Garden View (Emerald)

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Electric Fan
Room Details
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Deluxe Room with Ocean View
11

Deluxe Room with Ocean View

1 King bed or 2 Double bed
Non-smoking
Air Conditioning
Minibar
Sea View
Electric Fan
Room Details
Check Availability
Deluxe Room with Partial Ocean View
13

Deluxe Room with Partial Ocean View

1 King bed or 2 Double bed
Non-smoking
Air Conditioning
Electric Fan
Cable Channels
Balcony
Room Details
Check Availability
Deluxe Room with Garden View
16

Deluxe Room with Garden View

1 King bed or 2 Double bed
Non-smoking
Air Conditioning
Electric Fan
Cable Channels
Balcony
Room Details
Check Availability
Deluxe Suite with Jacuzzi
9

Deluxe Suite with Jacuzzi

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Electric Fan
Room Details
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Guest Reviews(104)

3.4/5
Verified Reviews
  • Cleanliness3.4
  • Amenities3.4
  • Location3.4
  • Service3.3
OrtegaLuis
December 8, 2022
Excellent service quality price the staff of the entire hotel very attentive and attentive to solve any doubt the facilities are good
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Guest User
March 7, 2022
The bad - upon entering the hotel they gave me a room that had nothing to do with the one I booked (sea view) and after trying to talk on the phone they never answered at reception so when I called the operator she only told I went to the reception to ask for it myself. I was at reception for 1 hour so they gave me a sea view room which was closer to the beach and pool. At the beach buffet, when I went for a soft drink, they turned me down and told me the waiter would bring it to the table. The Good - Food and weekend shows at specialty restaurants.
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Guest User
August 15, 2022
Hotel service won't be five-star, just kidding
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Anonymous User
January 11, 2022
It feels like I can't always book a high-end dinner...but the hotel is big enough, away from the sea, and the view is good. The equipment is ok, but the price is really good! Have a chance, will come again.
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Michael
December 28, 2023
I came with a group of friends to celebrate my birthday we all had a wonderful time. There were minor hiccups, like them not giving us all rooms on the same building. Some of my friends had to change rooms because of wifi issues, water pressure etc. (it’s important to note they are currently going through construction so that might of affected the water a bit but I never noticed it much). The property is stunning though can feel too big and hard to get around, it took up days to figure out what building were what and to not get lost. The bright side is there are staff taxis roaming around most of the time to take you were you need to go and answer questions. I’d go back because I think it’s a nice place. Plenty of restaurants and they are always offering alcohol.
Bonni
December 20, 2023
Food was ok. Seafood rest was not good at all. Food came cold for all of our party. Sun beds were very limited. People would reserve them overnight and there weren't enough for others. Not very accessible for persons with wheelchairs or walkers. No hot water in showers.
Rose Marie
December 14, 2023
Honest review from Canadian traveler. Pros Grounds are STUNNING Staff is great Food is decent and always available Wildlife is all over Pool and beach are decent Cons Little to no AC in rooms - just cool enough to be tolerable with no blankets on at night NO AC in restaurants - just fans - far to hot for this If you are not mobile this isnt the resort for you - large and lots of walking. This wasnt an issue for our group but heard lots of complaints Not enough pool/beach chairs Locals can be a bit rude and do get preferential treatment.(when they dont they will yell at the resort staff in spanish) This didnt really have an impact on us, but its never nice to see the resort staff treated poorly. Overall for what we paid we had a good time. The room needs to be cooler and the dining options should also offer some AC. Otherwise the drinks flowed the volleyball was played and we had fun.
Amber
December 12, 2023
By far,the worst location I've ever stayed at. Buildings were super dated and falling apart. There were holes in the roof of the restaurants, and rain water leaked all over us, while dining. The door to my room wouldnt lock,and they were pretty dismissive about that. The only positive, is the ladies in the restaurant by the pool were super friendly and attentive.
Kevin Charles
December 9, 2023
This is no five star hotel. But it is nice and quiet. Beach is to be desired but if you want to splash around poolside and enjoy some entertainment this place is for you. Playa del carman is 10 minutes away and offers plenty of nightlife that this resort lacks. Also tricky making reservations at each restaurant but if you smile and give them a 20$ you can get in without a reservation

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this hotel.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeContinental
StyleA la carte, Buffet
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 2006
  • Number of Rooms: 891
Located in Playa del Carmen (Riviera Maya), BlueBay Grand Esmeralda All Inclusive is within a 10-minute drive of El Camaleón Mayakoba Golf Course and Gran Coyote Golf. This upscale property is 4.8 mi (7.7 km) from Maroma Beach and 7.8 mi (12.6 km) from Quinta Avenida.

Treat yourself with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, an outdoor tennis court, and a sauna. This property also features complimentary wireless internet access, concierge services, and a hair salon.

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at one of the property's 5 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Make yourself at home in one of the 979 guestrooms featuring free minibar items and LCD televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Services & Amenities

Outdoor Swimming Pool
Exclusive Beach Area
Fitness Room
Bar
Restaurant
Meeting Room
Children's Playground
Kids' Club
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at BlueBay Grand Esmeralda-All Inclusive?

Prices at BlueBay Grand Esmeralda-All Inclusive are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to BlueBay Grand Esmeralda-All Inclusive?

The closest airport is Cancún International Airport. It is 45.64km from the hotel and approximately a 37minutes journey by taxi.

What are the check-in and check-out times at BlueBay Grand Esmeralda-All Inclusive?

The check-in time is after 15:00 and the check-out time is before 12:00.

Does BlueBay Grand Esmeralda-All Inclusive provide airport transfer services?

No, the BlueBay Grand Esmeralda-All Inclusive doesn't provide airport transfer services.

What amenities and services does BlueBay Grand Esmeralda-All Inclusive have?

BlueBay Grand Esmeralda-All Inclusive has the following amenities and services: Pets allowed (additional fee), Outdoor Swimming Pool, Exclusive Beach Area.

Does BlueBay Grand Esmeralda-All Inclusive have a swimming pool?

Yes, BlueBay Grand Esmeralda-All Inclusive has a pool. Pool type: Outdoor Swimming Pool.

Does BlueBay Grand Esmeralda-All Inclusive have fitness amenities?

Yes, BlueBay Grand Esmeralda-All Inclusive has fitness amenities.

Does BlueBay Grand Esmeralda-All Inclusive provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does BlueBay Grand Esmeralda-All Inclusive have non-smoking rooms?

Yes, BlueBay Grand Esmeralda-All Inclusive has non-smoking rooms. Please view the hotel listing for details.

Does BlueBay Grand Esmeralda-All Inclusive provide breakfast?

Yes, BlueBay Grand Esmeralda-All Inclusive provides breakfast.

About This Property

Nearest AirportCancún International Airport
Distance to Airport45.65KM
Average Price FromSGD293
Hotel Star Rating4