Eden Roc Cap Cana
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Punta Cana

Eden Roc Cap Cana

No. 2 of Top Hotels with Villas in Punta Cana
Cap Cana, Punta Cana, Provincia, Punta Cana, La Altagracia 23000, Dominican Republic
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Located in Punta Cana, Eden Roc Cap Cana is by the ocean, a 3-minute drive from Punta Espada Golf Course and 7 minutes from Hoyo Azul. This luxury resort is 2.7 mi (4.3 km) from Los Establos Cap Cana and 2.7 mi (4.3 km) from Scape Park.Show More
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hotel overview picture
4.7/5Amazing·Cleanliness: 4.7
All 58 Reviews
Amenities
Golf CourseOutdoor Swimming PoolExclusive Beach AreaDivingSnorkelingHot SpringSaunaSpaMassage RoomFitness Room
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Surroundings
Airport: Punta Cana International Airport
(15.3km)
Landmarks: Caleton Beach Club By Eden Roc
(783m)
Landmarks: Hoyo azul
(2.9km)
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Rooms

Guest Reviews

Policies

Services & Amenities

Luxury Pool One-Bedroom Suite

Luxury Pool One-Bedroom Suite

1 King bed or 2 Queen bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Room Details
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Ocean Two Bedroom Bungalow
2

Ocean Two Bedroom Bungalow

1 King bed and 2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Room Details
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Two Bedroom Ocean View/Front Suite
6

Two Bedroom Ocean View/Front Suite

1 King bed and 2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
Four-Bedroom Imperial Villa
7

Four-Bedroom Imperial Villa

3 King bed and 2 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Two-Bedroom Villa
5

Two-Bedroom Villa

1 King bed and 2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
Three-Bedroom Royal Villa
4

Three-Bedroom Royal Villa

1 King bed and 2 Queen bed and 2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Luxury Pool Family Suite
3

Luxury Pool Family Suite

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Room Details
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Luxury Pool Junior Suite
11

Luxury Pool Junior Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Room Details
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Oceanfront Bungalow with Pool or Jacuzzi
1

Oceanfront Bungalow with Pool or Jacuzzi

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Room Details
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One-Bedroom Suite with Front Sea View
5

One-Bedroom Suite with Front Sea View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Luxury Pool One Bedroom King Suite
8

Luxury Pool One Bedroom King Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Room Details
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Guest Reviews(58)

4.7/5
Amazing
Verified Reviews
  • Cleanliness4.7
  • Amenities4.6
  • Location4.7
  • Service4.7
Paulo Da cunha
August 18, 2023
very bad experience first day no hot water they spend all afternoon in my room trying to fix it so i had no privacy and no room availability finally after my permanet request at 10pm they changed us to another villa but air conditionning very poor ...,Expensive place with a 2 star hotel service i will never go back
Jesus E
February 26, 2024
My wife and I are club members. We wanted to take a moment to show our appreciation to Jairo, Reynaldo, and the excellent beach team, for their consistent excellent service, and to Crismailyn for making the best Bloddy Mary's in Punta Cana every time without fail.
Jared W
February 25, 2024
Misotis was amazing in every sense of the word, making our stay at Eden Roc an incredible experience. Fresh food, clean amenities, and expedient and kind service was the perfect combination to make anyone feel at home and compelled to return. Can't wait for the next time!
Guest User
March 23, 2024
The facilities and service were wonderful, Our two bedroom oceanfront room was spectacular clean but the king size bed mattress felt overused, was noisy when you moved in it and was quite uncomfortable. The beach area was on the small side but excellent white sand beachfront with light waves and clean, There are no water activities which we knew but something to keep in mind, The food was very good and high quality but quite expensive at every level with the exception of the basics for the kids. Mediterraneo was not as traditional Italian as we had hoped but good, We did enjoy the food at La Palapa and Blue. The spa was nice and my massage by Yaritza was very good, Our concierge Braulio was very helpful, communicated very well and helped make accommodations for us as needed. I did feel that there wasn’t much going on in the evenings (or we didn’t know about anything) some live music would have been nice. Some kind of snack bar or dessert bar for the kids would also be good.
Guest User
March 17, 2024
Eden Roc was a huge disappointment. Nice property and the beach was great for swimming and lounging in the shade. If you like walking on the beach, this not the place for you. The beach is only 400 steps wide, so very small. Grounds are well maintained and the gym was clean and had updated equipment. However, the service at this resort is absolutely horrible and we did not feel welcome or appreciated there. Food was good for the most part at all restaurants but the staff were unfriendly, rushed us to order, were slow to pour water and wine and took forever to clear dirty dishes. Waitstaff then stand over your shoulder while paying the bill making it known that they expect a good tip. We had issues with our beach bungalow regarding the HVAC as the air conditioner was extremely loud and hard to regulate (think a jet plane landing). After 2 maintenance visits, water was still luke warm in the shower and we were told to let it run for 5 mins prior to showering to let it warm up. Crazy for $3200 per night and certainly not environmentally friendly. Rooms had no outlets to charge technology near the bed or anywhere else in the room. We had to take turns using the 1 outlet in the bathroom by the sink. It’s 2024 Eden Roc. The beach bar was the absolute worst. Problems might have been avoided if were told about the flag system of ordering. We were forced to walk up to the bar each day and deal with the rude staff until the 2nd last day. Very few lounge chairs had the flag so it was easy to miss. Again, dirty plates/glasses sat for extended periods which was gross. I have also never been to a resort that does not offer water to its guests by the pool and ocean???? Our guest relations contact Samira was fine at first and quick to respond however by the end of the week she was MIA. As someone over 50, I did not appreciate her emoji responses to my concerns. I am still not sure what the “nerd” emoji she kept using meant???? We did escalate the multiple issues to the manager Gregory. He seemed to take our concerns seriously and compensated with 1 dinner which we appreciated. However, he also said he would check in with us over the rest of the week and never did. The lack of professionalism for a Relais & Chateaux is shocking. Hoping others will share their experiences on this website as we saw several couples/families experiencing issues at the resort. They were clearly not happy either. Transportation to the airport was 25 minutes late picking us up. It added stress especially because the airport was very busy with it being Spring break. Eden Roc lacks warmth and a positive vibe. Little to do there unless you are golfing and 9 out of 10 staff are rude and don’t make any effort to say hello or even smile (this does not apply to the maintenance staff which were actually very nice). Will not return to this property and would never recommend to friends. It was our worst March break ever.
Guest User
March 17, 2024
Our stay at Eden Roc was exceptional. The quality of offerings, rooms, grounds, restaurants, food / beverage and service were superlative. Related to service, I would make specific mention of a few key individuals- Our concierge, Esther, was outstanding and very responsive at all times. Adalberto and Adrianno (food and bev management) were also excellent. We particularly enjoyed the service provided by Clara and Sindy (Blue Grill), Tomas (Mediterraneo), Santana (La Palapa) and last, but certainly not least, Luis (server at beach bar). Luis was an absolute pleasure, and was wonderful to our family the entire week! We can't wait to return!!!!
Guest User
March 17, 2024
They gouge prices, for example a $2.99 spray can of sun screen is $42.00 there! You have on choice if you did carry on! Their chicken cutlets for room service come out of a box, horrible! The golf course had at least 9 greens that were burnt out, $450 a round for a guest!
Guest User
March 15, 2024
Nicest people working there and excellent service ! Shoutout to Jendry, Teo, Ramon, Ivis, and Gustavo! These guys got us everything we needed so fast! Great environment with an even better staff, will definitely come back. You guys are the best !!
Guest User
March 15, 2024
Beautiful beach with waves for the kids to boogie board! Rooms were large with a dining table for easy in-room dining. The beachfront suite was so convenient. Our favorite part was the kids club staff, who made our timid girl feel comfortable immediately! Ms. Mari is a gem! My kids were both begging to go see her at the kids club every day!

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this hotel.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeAmerican, Continental
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Number of Rooms: 76
Located in Punta Cana, Eden Roc Cap Cana is by the ocean, a 3-minute drive from Punta Espada Golf Course and 7 minutes from Hoyo Azul. This luxury resort is 2.7 mi (4.3 km) from Los Establos Cap Cana and 2.7 mi (4.3 km) from Scape Park.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional features at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Enjoy Mediterranean cuisine at Mediterraneo, one of the resort's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at the beach bar, the poolside bar, or one of 5 bars/lounges.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is complimentary (available 24 hours).

Treat yourself to a stay in one of the 65 individually decorated guestrooms, featuring private pools and indoor private spa tubs. Your memory foam bed comes with down comforters and Egyptian cotton sheets. Rooms have private patios. 42-inch plasma televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.

Services & Amenities

Outdoor Swimming Pool
Exclusive Beach Area
Hot Spring
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Children's Playground
Kids' Club
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Eden Roc Cap Cana?

Prices at Eden Roc Cap Cana are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Eden Roc Cap Cana?

The closest airport is Punta Cana International Airport. It is 15.27km from the hotel and approximately a 19minutes journey by taxi.

What are the check-in and check-out times at Eden Roc Cap Cana?

The check-in time is after 15:00 and the check-out time is before 12:00.

Does Eden Roc Cap Cana provide airport transfer services?

Yes, Eden Roc Cap Cana provides airport transfer services.

What amenities and services does Eden Roc Cap Cana have?

Eden Roc Cap Cana has the following amenities and services: Pets allowed (additional fee), Outdoor Swimming Pool, Golf Course.

Does Eden Roc Cap Cana have a swimming pool?

Yes, Eden Roc Cap Cana has a pool. Pool type: Outdoor Swimming Pool.

Does Eden Roc Cap Cana have fitness amenities?

Yes, Eden Roc Cap Cana has fitness amenities.

Does Eden Roc Cap Cana provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Eden Roc Cap Cana have non-smoking rooms?

Yes, Eden Roc Cap Cana has non-smoking rooms. Please view the hotel listing for details.

Does Eden Roc Cap Cana provide breakfast?

Yes, Eden Roc Cap Cana provides breakfast.

About This Property

Nearest AirportPunta Cana International Airport
Distance to Airport15.27KM
Average Price FromSGD2221
Hotel Star Rating5