Hotel Farah Rabat

I was expecting so much more from this hotel that boasts multiple stars. It’s not just that it’s in need of renovation; it’s that it’s dirty. The plumbing doesn’t work properly. My fellow business travelers reported seeing cockroaches in their rooms. I had to ask housekeeping staff to re-clean my room after they had left the trash unemptied and cups unwashed. I would not have left such a bad review, but we were here for 5 days of meetings and to deal with poor service, mediocre food, and sub-standard cleanliness.

Definitely one of the best hotels in Rabat.. The location is very good and the staff are really nice and helpful specially Nesrine and oumaimah..room was clean and tidy with a very nice view..breakfast is delicious I will always stay there..

Stayed for one night as part of a tour group . When you arrive there is a vibrant seating area with lime green / teal decor . It looks lovely. There was a nice view from our room but we didn’t plan to spend long in it . Sadly it was downhill from there. The beds had to be the hardest we have ever slept on . There was no spare bedding that you could use to lay on. I had requested a walk in shower but had a room with a shower over the bath , maybe they don’t have rooms with just showers . There was no safe in the room . We were not informed at Reception that we would need to register our credit/ debit card if we wanted to charge anything to our room .This led to a heated exchange with a staff member in the bar , who told me the bar only accepted cash . Some customer service training is needed here. Dinner & Breakfast were included . Food was not wonderful, tables weren’t cleared between courses. Food wasn’t refilled when dishes were almost empty. Rabat looks a lovely city & there must be much better hotels than this one .

I booked a room during valentine's day for my Sister and her husband as the hotel was recommended by a friend but it turned out to be a disappointing experience . The hotel is old and needs renovation . No welcome drink and wet towel to offer during the checking. The staff at the front desk are not warm and welcoming at all. Concierge service not offered at all as they have to carry the language by themselves . The room was good ,clean and spacious but it was empty ,no mini bar ,no food amenities as we booked valentine's day , thanks 😊 to house keeping on the last minute to put flowers 🌺🌹 in the bed and bathroom,was nice gesture of them. Food service was very bad , they promised us to deliver breakfast in the room and we didn't need to experience the breakfast buffet as they were celebrating valentine's day but it turned out to be very bad(Moroccan tea and croissant ,bread only ) ,we have to go down to have breakfast ,the buffet was nice to offer , good selection to choose , international breakfast,but tables set up was not there ,(missing tissue, napkins, cutleries) also no body approach us to ask about the experience,coffee ,tea we have to do everything by our selves . The management needs to be aware that the staff needs training to compete with other hotels . Service don't want to offer omelette in the room said that we are not from royal air maroc , it was not even professional to say that as waiter ,he could find better way to say it . I will not recommend this hotel for all my people and followers .

The Location is very good, but the services at Hotel very poor. Guests smoke everywhere, even in the hotel lobby. Smoking is permitted by the hotel management, which is not appropriate for a five-star hotel.