Red Lion Inn & Suites Redding

I booked at two queen bed and when I went to check in took over 10mins the manager kept stating over 5 plus times “check outs at 11am” Finally got my room it’s was king bed. Had to go back to the office to switch rooms manager gave me an attitude said “ I’ve been here so long. I’m over booked but I guess since thats what you booked I can change your room. “ Got to my new room smelled like cigarettes. The toilet paper was used looked like the towels where used as well. Over all customer service could use work but not bad for the area and the price paid.

If you’re looking for a pay by the hour this is your place! The front desk lady Heather was amazing but the facility was disgusting. The room smelled awful, we left the door open and ac on for over an hour and it was still unbearable. The TVs didn’t work. There were people loitering everywhere. The bedspread, sheets, and towels had stains on them. The floor was damp. Go down the street and pay the same price for a place you can actually feel comfortable laying down in and that your vehicle won’t get stolen.

No refrigerator no telephone to the front desk and the television wasn’t functional. I should have looked the rating on line before I made the reservation but I didn’t. The one line rating I saw was 2.5. In my opinion that is a very generous rating. I won’t ever be staying here again. A tent and an air mattress would be a step up.

It was so disgusting, my room wasn’t clean when I arrived they sent another guest in my room my second day with all my stuff in the room there front desk was very rude never brought me new sheets they have roches I am not pleased with this hotel I do not recommend at all

I’ve stayed there several times in the past and never really had an issue this time they wanted to charge the $350 cash deposit which I don’t carry any cash let alone $350 I was there with my son and my boyfriend just trying to find a place to get away from the heat and relax I’ve booked a room with a bed and a pull out sofa bed but instead we just got a queen size bed and no second bed they didn’t have rollaway beds so we had to get an air mattress for my son there was a dirty washcloth in the bathtub and there was earwigs in the bathroom

the price thats all that was good, the rooms smell like old smoking jacket , the towels were dirty and tv was not working well the furniture was in bad condition.

The place ******. We had a King Size bed that was as hard as a rock. Sleeping on the floor would have been better. Also they had two pillows the size of a throw pillow for a couch. Was not great at all. Also the TV didn't work. Also the shower curtain rod was down sloping and the shower curtain would not stay shut and made the whole floor wet and slippy. It would not be my first choice on my next trip there.

I thought I had made reservations at the Red Lion on Hilltop Drive which is the original Red Lion in Redding and the one that I was accustomed to staying when in Redding. I was not aware there were two Red Lion Motels within a mile of each other. The one I accidentally made reservations with was an old formerly Vagabond Inn and was in deplorable condition. We went to dinner and decided to cancel our stay and were able to get into the regular Red Lion Inn on Hilltop Drive. The lady at the desk said she would refund our money because of the mixup but since it was through Hotel.com, that I would have to contend with them also. So there you are. Trying to contact anyone at ********** is almost impossible. I will not condemn them in this instance but would like a refund non-the-less.

The bed was uncomfortable and our air conditioning did not work correctly. That could have been the 104 temperature. The pool had a green tinge to it.