The Atlas° Hotel

The room was a business class restaurant on but no plug ins. Had to crawl under desk and plug in computer behind fridge every day and night to attend meetings and work. Room cold and heater vent cover was broke off and dangling. Rattled all night.

We live in Regina but booked a stay for the 'late' work Christmas party last night. The banquet.was amazing ! We had room service as well. Everything was wonderful. We were near the pool, but it wasnt loud at all. .

The property has a lot of unique amenities. Really don’t have to leave the building on cold or inclement evenings.

Great spot to take the family for a stay cation - as long as you dont eat at the on site restaurant! 3 separate items we were served were moldy/spoiled. Great food options within walking distance tho.

Not appropriate for the business traveler. Every power plug in the room was inaccesible behind a large piece of furniture. The arm chair in the king room was a single pullout that was not at all comfortable to sit on. There is no included breakfast. There is a waterpark so likely great for families but no included breakfast is mot really family friendly.

This place is very old, the TV is from 2004. The room is very old. Bad service from the front desk people. I made a request at the reservation that was not honnored and the front desk person pretended to check wihtout even looking at the screen.

The hotel looks high end, but it isn’t. The rooms are beds weren’t very comfortable. The waterpark was great, but very busy. Hallways were super noisy with multiple teams of some sort. We ordered breakfast and all of it was uncooked. He didn’t eat it and wasted a ton of money. Raw eggs, raw Dough, raw has browns, raw bacon. Two of us ate in the hotel and two of us ate at the restaurant and all had the same Issue. They wouldn’t accept my visa on my phone where I keep all my cards. They needed the actual card which was frustrating because it’s the same thing just in the screen in tap form! So then I tried to use my visa debit card and they wouldn’t accept that either. Get with the times!

I could not just pay using debit or visa debit which was inconvenient. The front desk agent interrupted me when I was checking in and spoke over me when I was talking about using another form of payment other than my credit card. Every other hotel I’ve ever stayed at has accepted other forms of payment. Upon checking out they overcharged the room rate. It took about 15 minutes to fix and credit this back, check out etc. which was tough with children. I booked the room on ******* vs the hotel website directly as when I was looking there were no available rooms on the hotel website. This seemed to be the issue. Maybe if the hotel would not oversell to third party websites this would not happen to guests. The wifi did not work, it had good times and times when it would not connect at all. At capacity, hotels should be able to accommodate all users. The room was fine but stained carpets and wear and tear. The radiator in the bathroom was falling off. It was facing the water park on the second floor and quite loud until the pool closed. Fine if you have kids etc. The pool was great, but that was the draw to stay here and the other pools and water slides at numerous hotels in Regina are good too so not a huge differentiator. The check in experience really soured our stay. I was really looking forward to our stay but it was a disappointment. We won’t be back.