350 Metros Oeste Multiplaza, 27, San José Province, San Rafael, San Jose 10203, Costa Rica
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Located in San Rafael, Sheraton San Jose Hotel, Costa Rica is connected to a shopping center, a 1-minute drive from Multiplaza Mall Escazu and 7 minutes from Sabana Park. This upscale hotel is 4.1 mi (6.6 km) from National Stadium of Costa Rica and 4.8 mi (7.8 km) from Museum of Costa Rican Art.Show More
The staff is excellent and they are friendly and attentive. The food is decent and you are close to shopping. The property is a little worn out and needs a refresh. Otherwise great place to stay.
Alisa
January 10, 2024
Beautiful space, clean and comfortable room, and friendly, accommodating staff. We were in a noisy room over where the Saturday night band was playing, and thankfully they were able to move us to a quieter room. The breakfast buffet was vegan friendly, we were glad for the soy milk too.
Marco
December 28, 2023
It was a terrible experience: we found two bedbugs in our room (in both of our beds) and decided to get away from this hotel as soon as possible. Management offered to move us to a better room but, since they all use the same laundry system, we decided this was not an option. On our way out, we saw a very suspicious bag containing some pink powder inside the elevator. This was immediately reported to the hotel staff. To summarize, it was a terrible experience.
Scott
December 19, 2023
Great hotel for business travel. Quality gym, sauna, and pool with a view on the 8th floor. Breakfast buffet was excellent. Eggs/omelettes made to order and a nice variety of other food. Only had drinks and pizza in the lobby bar. Pizza was average. Associates throughout the hotel were friendly and helpful. Multiple restaurants and shopping within a few minutes drive. The only suggested improvement is for the hotel to purchase additional pool sticks. My colleagues and I played the first night with one broken stick and the second night there were no sticks available.
Diane
October 27, 2023
This property was beautiful and very well maintained! The staff was very courteous and helpful. It was within walking distance to shopping area that was 3 stories of stores!
Lisa
October 18, 2023
If you're looking for a place to stay considering all; especially the cost to vacation in San José Costa Rica, this hotel is it. Extravagant views from the room balcony, clean, a lot of amenities (GREAT HAPPY HOUR), and last to mention the hospitality of staff was beyond professional.
Lisa
Abraham
October 6, 2023
After a long trip we ordered some room service,
We ordered the fettuccine Alfredo and specified a few times no chicken and no veggies. The girl on the phone confirmed with us a few times.
When the food showed up it had everything inside.
We called them to inform what happened and she confirmed that it’s being deducted from our bill. The next morning at checkout we tried confirming and the front desk had no idea , no note was made she even called two managers and they told us that it’s impossible to refund us.
Note, this is not about the $$ it’s about saying your going to do something and when it comes down to actually doing it it’s as if they never said anything .
Dishonest.
Besides for the fact that it’s super overpriced. The fish we ordered had a freezer taste and definitely not worth $30 USD!!
Non of the breakfast food was fresh.
Definitely not a 4 star hotel!
Luis
September 11, 2023
The hotel is very nice but the beds are uncomfortable and too hard. At night you can hear from your room the music from the disco bar on 8th floor (I was at level 4 so was really loud). The breakfast was good and service very good
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this hotel.
Children between 0 and 11 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
Age
Fee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
Opened: 2013
Renovated: 2020
Number of Rooms: 170
Located in San Rafael, Sheraton San Jose Hotel, Costa Rica is connected to a shopping center, a 1-minute drive from Multiplaza Mall Escazu and 7 minutes from Sabana Park. This upscale hotel is 4.1 mi (6.6 km) from National Stadium of Costa Rica and 4.8 mi (7.8 km) from Museum of Costa Rican Art.
Try your luck at the casino and enjoy other recreational amenities including an outdoor pool and a steam room. This Beaux Arts hotel also features complimentary wireless internet access, concierge services, and wedding services. Guests can get around on the shuttle (surcharge), which operates within 300 meters.
Enjoy Fusion cuisine at Curu, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in San Rafael? This hotel has 5651 square feet (525 square meters) of space consisting of a conference center and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a bus station shuttle.
Make yourself at home in one of the 170 guestrooms featuring iPod docking stations and minibars. Wired and wireless internet access is complimentary, while 42-inch LCD televisions with cable programming provide entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Services & Amenities
Most popular business facilities
Sunbathing Area
Outdoor Swimming Pool
Casino
Sauna
Fitness Room
Public ParkingFree
Bar
Billiards Room
Restaurant
Meeting RoomAdditional charge
24-Hour Front Desk
Wi-Fi in Public AreasFree
Outdoor Swimming Pool
Fitness Room
Bar
Billiards Room
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions
How much does it cost to stay at Sheraton San Jose Hotel, Costa Rica?
Prices at Sheraton San Jose Hotel, Costa Rica are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.
What is the closest airport to Sheraton San Jose Hotel, Costa Rica?
The closest airport is Tobias Bolanos International Airport. It is 10.0km from the hotel and approximately a 18minutes journey by taxi.
What are the check-in and check-out times at Sheraton San Jose Hotel, Costa Rica?
The check-in time is after 15:00 and the check-out time is before 12:00.
Does Sheraton San Jose Hotel, Costa Rica provide airport transfer services?
No, the Sheraton San Jose Hotel, Costa Rica doesn't provide airport transfer services.
What amenities and services does Sheraton San Jose Hotel, Costa Rica have?
Sheraton San Jose Hotel, Costa Rica has the following amenities and services: Outdoor Swimming Pool, Sunbathing Area, Casino.
Does Sheraton San Jose Hotel, Costa Rica have a swimming pool?
Yes, Sheraton San Jose Hotel, Costa Rica has a pool. Pool type: Outdoor Swimming Pool.
Does Sheraton San Jose Hotel, Costa Rica have fitness amenities?
Yes, Sheraton San Jose Hotel, Costa Rica has fitness amenities.
Does Sheraton San Jose Hotel, Costa Rica provide Wi-Fi?
Yes, the hotel provides Wi-Fi.
Does Sheraton San Jose Hotel, Costa Rica have non-smoking rooms?
Yes, Sheraton San Jose Hotel, Costa Rica has non-smoking rooms. Please view the hotel listing for details.
Does Sheraton San Jose Hotel, Costa Rica provide breakfast?
Yes, Sheraton San Jose Hotel, Costa Rica provides breakfast.