Anonymous User
January 21, 2024
The experience after staying was very poor. Ctrip said it was Tianhong Hotel, but after actually entering Tianhong, they told us that they told us that entering from the small door on the side was a place called Rumeijia Apartment Hotel!
Service: Ask about parking fees in advance. The front desk said that parking fees are inevitable for such a cheap room rate. What is the relationship between parking fees and room rates? When I called to ask for the wifi password, the front desk hung up the phone without waiting for confirmation!
Environment: The room has a peculiar smell! ! I asked the front desk and they said it was just renovated, but the obvious smell of formaldehyde had not gone away!
Facilities: The newly renovated room does not even have a TV. False propaganda, indicating that the room is 25 square meters. The actual size is not even 20 square meters! It is extremely inconvenient to go up to the small building, and the front desk has to help swipe the elevator card. You don’t even have an elevator card when you stay in a hotel? Takeaways can only be placed downstairs.
Hygiene: Disposable toiletries should not be placed in the room as they obviously do not comply with environmental regulations!
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