Zhihuishushangzhihuiguo_
May 3, 2024
Service: The front desk concealed the defects and deliberately sold the room to us even though they knew that the room had equipment noise problems!
When we checked in, we told the front desk that we had to catch a flight at around 8 o'clock the next day and leave very early in the morning. She arranged a room with problems for us. At two or three in the morning, the sound of equipment failure kept ringing, just like sleeping in an airplane. We called the maintenance technician, and he said that there was a problem with this room as soon as he entered the door. Then he called the front desk, and the front desk asked "Do you need earplugs?" Knowing that this room has serious noise, they still sold it to cheat people!
I paid to stay in the hotel to sleep overnight, but in fact I paid and was fined to lie down all night. I didn't sleep all night. If it wasn't for the early flight the next day, I would have changed hotels long ago. The front desk should refund the room money for doing this kind of ** thing.
Hygiene: Very bad, you can see that the bathroom is moldy, and there is no place for disgusting people to step. The air conditioner is also broken and can't be used.
Don't call it All Seasons, it really embarrasses this brand. The front desk lacks virtue and deliberately sells problematic rooms to make black money.
Original TextTranslation provided by Google