Jiushibuaipinglun
April 23, 2024
I want to talk about this hotel. I came in the early morning that day. The woman in front of me made the wrong reservation. The attitude of the older woman at the front desk was very bad. She was very impatient. I thought that if someone made the wrong reservation in the middle of the night, you could tell them nicely. When it was my turn, I still thought that the atmosphere was not good and responded with a smile. The woman ignored me. Anyway, it was very bad, and I felt that the bad service was not just one person's fault. The next day, I had breakfast. I didn't take the room card and went upstairs after dinner. I saw that there was no one at the front desk. There was a female receptionist who just stood up after dinner. I asked her to help me swipe the elevator. She stood there and looked at me. After a while, she left and ignored me! There was an uncle in the kitchen at that time. I told the uncle again, and the uncle helped me swipe the elevator. I thought it was a problem with your store management. When I checked out, your attitude was very good. You brought me two bottles of water and asked me to give you a good review. I was embarrassed, so I said wait a moment, it was a bit busy. She stood next to me and said, it will be very fast, five-star good review, I didn't ask for your water, and I won't give you a good review. The room hygiene is not good, and the room is also crowded.
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